IT Manager

About the Role We are seeking a strategic and hands-on IT Infrastructure Operations Manager to lead our infrastructure team. This role is responsible for overseeing the design, implementation, and maintenance of our IT infrastructure, ensuring high availability, scalability, and security across all systems. Key Responsibilities Design and implement robust infrastructure solutions (on-premises, hybrid servers) to support business operations. Administer network architecture, server infrastructure (Windows and Linux), storage systems, and disaster recovery planning. Implement and manage virtualization platforms (vSphere and vCenter) Manage Active Directory, DNS, DHCP, and Group Policies Ensure compliance with security policies, data protection regulations, and industry best practices. Monitor system performance and proactively address issues to minimize downtime. Collaborate with other IT and business leaders to align infrastructure strategy with organizational goals. Maintain documentation for system configurations, procedures, and troubleshooting Provide coaching and training to the Helpdesk Team. Qualifications Bachelor s degree in Computer Science, Information Technology, or related field. Minimum of 5+ years of experience in IT infrastructure, including at least 2-3 years in a leadership capacity. Strong knowledge of server administration, networking, virtualization, and cybersecurity. Hands-on experience with enterprise systems such as Active Directory, VMware, SAN/NAS storage, and firewalls. Strong troubleshooting and performance tuning skills Experience with infrastructure-as-code and automation tools Familiarity with DevOps practices and CI/CD workflows Proven ability to lead cross-functional teams and manage complex projects. Strong communication, analytical, and decision-making skills. Industry certifications (e.g., Cisco, Microsoft, AWS, ITIL) are a plus