Assistant Director of Information Technology

The Assistant Director of Information Technology supports the development and maintenance of the organization's IT systems, including user support and training, infrastructure, digital media management, and helpdesk operations. This role provides personalized technical support to staff and volunteers, ensures PCI compliance, and upholds cybersecurity best practices. The Assistant Director also assists with IT projects, documentation, training, and acts as a central IT resource, aligning technology initiatives with the mission and values of the YMCA.

Benefits :

Eligible Employees who meet the requirements are entitled to the following benefits:

• Comprehensive group health insurance (medical, dental, vision and Rx)
• Paid time off and paid sick time
• 403b Retirement Savings Account
• Professional development opportunities
• Employee referral bonus program
• Complimentary YMCA family membership
• Discounts on designated child care programs
• Discounts with other organizations for just being a Y Employee and MORE!

Qualifications:

Bachelor's Degree in Computer Science or related field. Minimum 2 years of experience with helpdesk systems, Microsoft software, HTML/CSS, social media platforms, and basic networking infrastructure. Strong problem-solving skills and ability to communicate technical information to non-technical users. Commitment to YMCA's mission and core values: Caring, Honesty, Respect, and Responsibility. Technical expertise in IT support, network infrastructure, VOIP, surveillance, and enterprise software. Effective communication and interpersonal skills. Training and documentation development. Cybersecurity awareness and risk mitigation. Flexibility and responsiveness to organizational needs.