Provides leadership over enterprise IT for the Secretary of State's IT Division, delivering reliable, secure, and cost-effective services for mission-critical statewide systems. Oversees multidisciplinary operational groups, including Systems Administration, Database Administration, Help Desk/Desktop Support, Information Security, and Application Development, while establishing technology strategy, enterprise architecture, and multi-year modernization roadmaps aligned with agency priorities. Accountable for service reliability, cybersecurity posture, regulatory compliance, disaster recovery, and business continuity. Directly manages subordinate managers and senior technical staff and partners with agency stakeholders. Key responsibilities include planning, directing, and controlling daily IT operations to meet defined SLAs and OLAs; governing incident, problem, and change management (ITIL) with strong observability, capacity, and performance practices; overseeing vulnerability remediation and audit readiness; maintaining tested disaster recovery (DR) and business continuity plans (BCP); aligning application delivery with architecture standards while advancing DevOps and CI/CD practices; managing IT budgets and vendor and contract strategies to optimize cost and value; developing talent and organizational culture through clear expectations, coaching, and succession planning; and communicating complex technical matters to agency leaders and statewide partners through concise briefings, risk updates, and recommendations. The incumbent must be willing and able to travel up to 50% and work nights, weekends, and holidays as operational needs require. The incumbent must also be available for standby and on-call assignments as required. Applicants must be authorized to work for any employer in the United States. The Secretary of State's Office is unable to sponsor or take over sponsorship of an employment visa at this time. Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division.

Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and eight years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Five years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager III in Nevada State service; OR an equivalent combination of education and experience as described above.

Develop, maintain, and enforce operational standards in accordance with departmental and State policies to ensure operating specifications are met. Develop physical and logical safety and security procedures for operating conditions and disaster recovery by analyzing procedures utilized at other agencies and organizations, reviewing literature on safety and security procedures, following federal/State guidelines, and consulting with subject matter experts. Assess the effectiveness of current information systems technology resources and capacity analysis and initiate actions to reduce utilization, increase capacity, or address system replacement needs, if necessary. Recommend or select hardware by reviewing system-generated reports, system logs, utilization reports, vendor presentations, and technical hardware manuals. Design physical layout and installation requirements in response to the purchase of new equipment; analyze hardware technical manuals, floor space layouts, environmental requirements, and electrical requirements. Evaluate and maintain inventory control, e.g., computer supplies, tape library, departmental equipment, and other items. Write requests for proposals which detail proposed systems and serve as a reference document for system development, personnel, and IT management by utilizing information gathered and subsequent analysis relating to hardware, software, and personnel requirements including systems objectives, data security provisions, primary outputs, implementation plans, comprehensive cost estimates, time schedules, migration plans, and integration of multiple technologies. Develop, examine, and evaluate contracts for purchases of materials and services. Develop and monitor IT budgets by reviewing past expenditure patterns, current funding levels, projected personnel and equipment needs, and demands for additional services by clients/users. Present and justify agency or division-wide IT budgets for review and approval and testify before Executive and Legislative groups as required. Provide project management to ensure that projects are completed by the scheduled due date in accordance with project specifications and requirements and within the project budget; analyze personnel, hardware and software requirements, and all costs associated with the project; establish delivery dates, conduct periodic project reviews, provide training for project team members, supervise installation of the system, provide regular project status reports to senior management; and determine training required prior to installation. Participate in State IT activities and policy-making activities and/or serve on various ad hoc committees and work groups as needed. Maintain current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics. Develop organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives. Supervise subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action. Resolve problems presented by subordinate staff, users, and clients regarding work processes, policies, procedures, and methods. Perform related duties as assigned. Under general administrative direction, incumbents perform IT managerial duties and interact with internal and external management levels as well as executives and officials to negotiate solutions to major or controversial issues within policy guidelines. Incumbents supervise a staff of lower level IT Managers and IT professionals on a regular and recurring basis and IT Technicians and support staff as required. This job specification lists the major knowledge, skills and abilities of the job and is not all inclusive. Incumbent(s) will be expected to have knowledge, skills and abilities from a previous level.

Detailed knowledge of:

strategic planning.

Ability to:

define complex problems, select the best course of action, assess costs, and present alternatives to high levels of government

Recruiter Contact:

Robyn Hawkins - rhawkins1@admin.nv.gov