IT Manager

Description We are looking for an experienced IT Manager to oversee the technology operations of our organization in Akron, Ohio. This role requires a strategic thinker who can ensure systems are efficient, secure, and aligned with business goals. The ideal candidate will thrive in managing infrastructure, cybersecurity, software platforms, and vendor relationships while driving innovation and technology adoption.

Responsibilities:

• Oversee the performance, reliability, and security of all organizational technology systems and infrastructure.
• Collaborate with the managed service provider to manage network infrastructure, server environments, cloud systems, and workstation provisioning.
• Maintain and update documentation for network diagrams, system inventories, vendor contracts, and licensing records.
• Administer and manage company software platforms, including settlement production systems, document management tools, and communication systems.
• Evaluate and implement new software solutions, ensuring seamless integration between existing platforms.
• Develop and enforce cybersecurity protocols, including multi-factor authentication, endpoint protection, and security awareness training.
• Manage compliance with industry standards and regulatory requirements related to data privacy and cybersecurity.
• Oversee telecommunications infrastructure, ensuring reliability and uptime for internet services and network connectivity.
• Create and deliver training programs for staff to improve adoption of company technologies and workflows.
• Identify and implement workflow automation, AI tools, and innovative digital solutions to enhance operational efficiency. Requirements
• Minimum of 5 years of experience in IT management or a related field.
• Proficiency in Active Directory and backup technologies.
• Hands-on experience with Cisco technologies and computer hardware.
• Strong understanding of configuration management and system integration.
• Proven track record of managing cybersecurity protocols and compliance requirements.
• Ability to oversee vendor relationships and evaluate technology solutions.
• Excellent leadership and communication skills to train staff and collaborate across departments.
• Familiarity with workflow automation and emerging technologies such as AI.

Technology Doesn't Change the World, People Do.® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .