Information Technology Manager

Overview We are seeking a dynamic and highly skilled Information Technology (IT) Manager to lead our technology initiatives and ensure the seamless operation of our IT infrastructure. This role offers an exciting opportunity to oversee a broad range of IT functions, from network support and systems engineering to cybersecurity and vendor management. The ideal candidate will possess a passion for innovation, a proactive mindset, and exceptional leadership skills to drive technological excellence across the organization. Join us to shape the future of our digital environment and empower our teams with cutting-edge solutions! Duties Lead the planning, implementation, and management of IT infrastructure, including servers, networks, databases, and cloud services such as Microsoft 365. Oversee the administration of enterprise systems like Microsoft Windows Server, Linux, Hyper-V, and Microsoft SQL Server to ensure optimal performance and security. Manage network support activities involving routers, LAN/WAN configurations, firewall security (Palo Alto), DHCP, DNS, and remote access software to maintain reliable connectivity. Develop and execute IT service management strategies aligned with ITIL best practices to improve service delivery and incident resolution. Supervise IT staff providing technical support, desktop support, and system administration while fostering professional development through mentoring and training. Coordinate disaster recovery planning, business continuity initiatives, and cybersecurity measures to safeguard organizational data against threats. Collaborate with vendors for procurement, licensing, and maintenance of hardware/software solutions such as SharePoint, Veeam, and other enterprise tools. Lead project management efforts for technology upgrades or new system deployments utilizing Agile methodologies to ensure timely delivery within scope. Enforce IT governance policies ensuring compliance with industry standards related to information security and network security. Monitor system performance metrics using tools like NinjaOne and perform analysis to optimize infrastructure efficiency. Skills Extensive experience managing enterprise IT environments with proficiency in Microsoft 365 cloud platform integration. Strong knowledge of virtualization technologies including server management practices. Proven leadership in supervising IT teams with excellent organizational skills and ability to motivate staff toward common goals. Deep understanding of computer networking concepts such as LAN/WAN design, routers/switches configuration, network engineering principles, and WAN optimization. Expertise in database management systems including Microsoft SQL Server, SharePoint administration, and SQL query analysis. Familiarity with cybersecurity protocols encompassing information security policies, network security measures like firewalls, VPNs, intrusion detection systems (IDS), and disaster recovery strategies. Skilled in project management tools like FreshService for tracking tasks, incidents, changes, and service requests efficiently. Knowledge of IT frameworks such as ITIL for service lifecycle management along with vendor management capabilities for hardware/software procurement. Excellent communication skills enabling clear articulation of technical concepts to non-technical stakeholders. Strong analytical skills for troubleshooting complex issues related to systems engineering or network infrastructure while ensuring minimal downtime. Join us as an influential leader in our technology landscape—driving innovation while maintaining robust security standards! This role promises an energetic environment where your expertise will directly impact organizational success through strategic visioning and hands-on management of our vital IT systems. Experience A Bachelor's degree in computer science, information technology, or a related field preferred. Seven (7)+ years of experience in progressive IT roles, with a strong background in systems, security, and project management. Three (3) + years of previous IT leadership managing teams, preferred. Strong knowledge of network infrastructure, security protocols, and software development. Budgeting, project management, and vendor management are crucial. Strong leadership, communication, and problem-solving skills are essential for managing teams and explaining technical concepts to non-technical stakeholders.

Pay:

From $95,000.00 per year Application Question(s): What is your desired annual compensation?

Work Location:

In person