Supervisor Network Services

Supervisor Network Services at Shentel Supervisor Network Services at Shentel in cambridge, Ohio Posted in 14 days ago.

Type:

Full-Time Job Description:

Job Summary:

Plan and directly supervise technical teams performing the installation, maintenance, and repair of network equipment supporting voice, video, and data service. Responsibilities include providing technical leadership, supporting outstanding customer relations, maintaining correction, prevention and improvement processes, defining performance and maintenance practices, and evaluating data to identify opportunities for performance improvement. This position has primary responsibility for conducting daily performance feedback and making recommendations for hiring and firing employees.

Qualification Requirements:

Education:

High school or equivalent diploma Experience level: Minimum 5 years' experience in telecommunications operations or engineering is required. Previous supervisory experience is preferred.

Experience level:

2 Years supervisory experience or Senior/lead technician experience is required SCTE, NCTI, CCNA or other industry certifications strongly desired.

Knowledge:

Microsoft Office Suite Fiber Optical Networks (FTTx, ROADM, SONET, DWDM, CPE) Telephone/xDSL Networks (xPON, Class 5 Switching, DSLAM, NGDLC, CPE) Broadband Cable Networks (Digital Video, Headend, DOCSIS 3.x, CPE) Data Networks (Ethernet, IP Networking,) Power Systems (Generators, Inverters, -48V power plant, batteries, UPS's)Shentel provides a drug-free workplace and is an EEO employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status. If you require accommodation or assistance to complete the online application process, due to a medical condition or impairment, please contact a HR Representative at 540-984-5241 or employment@emp.shentel.com . When you contact a HR Representative please identify the type of accommodation or assistance you are requesting. We will assist you promptly. For technical issues with the website, please contact employment@emp.shentel.com . EEO is the Law and Pay Transparency