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IT Managed Services Account Manager

Job

Hyperion Managed Services

Remote

Full-Time

Posted 3 days ago (Updated 23 hours ago) • Actively hiring

Expires 7/24/2026

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Job Description

IT Managed Services Account Manager Hyperion Managed Services Troy, MI Job Details Full-time 1 day ago Benefits Profit sharing Health insurance Dental insurance Career development plan 401(k) matching Opportunities for advancement Qualifications Business development management Sales negotiation Managing customer accounts Customer communication Stakeholder engagement Customer relationship building Customer retention strategy Business development within consulting Account development Mid-level Sales growth strategy Customer engagement IT Meeting or exceeding sales goals Business development within technology Client growth strategy Customer satisfaction improvement Cybersecurity Customer growth strategy Account management Technical sales Cloud services Technology sales
Full Job Description IT Managed Services Account Manager Location:
Hybrid Employment Type:
Full-Time Join Our Growing Team! Are you passionate about technology and building strong client relationships? We are seeking an experienced IT Managed Services Account Manager to help our clients maximize the value of their IT investments while driving business growth. What You'll Do Manage a portfolio of business clients. Build trusted advisor relationships with key stakeholders. Conduct regular account reviews and strategic planning sessions. Identify opportunities for managed services, cybersecurity, cloud, and professional services growth. Collaborate with technical teams to ensure exceptional service delivery. Drive customer retention, satisfaction, and revenue growth. What We're Looking For Experience in Managed Services (MSP) or IT Services. Strong business development and account management skills. Understanding of Microsoft 365, cybersecurity, cloud solutions, and managed IT services. Excellent communication, presentation, and negotiation abilities. Proven track record of meeting sales or account growth objectives. What We Offer Competitive salary plus commission/bonus structure. Comprehensive health and dental benefits. 401 (k) with matching. Profit Sharing Professional development and certification support. Flexible work environment. Career growth opportunities within a fast-growing technology company.