Enterprise Program Manager J2B Global LLC Columbia, SC Job Details Full-time 4 days ago Qualifications Managing technical support teams Team leadership Security risk assessment investigation Vulnerability Remediation Bachelor's degree Incident management operations support Azure AD Vendor performance improvement Vendor relationship management Leading team collaboration initiatives Vulnerability management Security System Administration (security operations) Incident response implementation Intune Active Directory management Senior leadership Managing tech infrastructure teams

Full Job Description Enterprise Program Manager Full Time Columbia, SC Visa:

US CitizenGreen Card

GC-EADH1BH4-EADTNEAD

Position Overview:

We are seeking a Senior IT Operations Manager to oversee enterprise IT operations, cybersecurity coordination, vendor performance, and service delivery within a regulated financial environment. This role serves as the second-in-command of the IT Division, partnering with IT leadership to maintain reliable technology services, strengthen security and compliance, and support long-term technology planning. The position combines IT team leadership, managed service provider oversight, shared-services coordination, and enterprise system integration. Key Responsibilities Oversee infrastructure, business applications, and helpdesk services delivered by internal teams and managed service providers. Monitor vendor performance, service-level agreements (SLAs), and service delivery commitments. Serve as the primary operations liaison to statewide shared-services providers. Coordinate cybersecurity activities, including incident response, vulnerability management, risk assessments, and remediation. Support access control reviews, security audits, and IT policy compliance. Oversee enterprise integrations involving SAP environments, financial institutions, and third-party systems. Manage contract renewals and support IT procurement, budget monitoring, annual audits, and reporting. Contribute to long-term IT strategy and technology planning. Supervise, mentor, and develop IT staff as part of the IT Division leadership team. Participate in rotating after-hours support for incidents, system maintenance, and critical deadlines. Required Qualifications 6+ years of progressive IT experience managing complex technology functions. 3+ years of full-time supervisory experience in an IT environment. Experience managing outsourced IT services or managed service providers, including SLA monitoring and vendor performance management. Leadership experience in cybersecurity operations, including incident response, vulnerability management, and risk assessment. Working knowledge of Active Directory, Microsoft Entra ID, and Microsoft Intune. Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. Strong written and verbal communication skills. Ability to lead collaborative teams, exercise sound judgment, handle sensitive information discreetly, and prioritize competing deadlines. Availability to work occasional after-hours shifts. Ability to pass required background and credit checks before starting. Ability to lift and carry equipment weighing up to 50 pounds and perform hands-on hardware support, including working under desks and in equipment areas. Preferred Qualifications IT experience in state government, financial services, or another regulated industry. Familiarity with IT audits, regulatory compliance, and risk management. Experience supporting statewide shared-services environments. Project management experience. Experience with enterprise integrations involving SAP, financial institution interfaces, and secure file transfer. Experience with IT procurement, contract management, and budget oversight. One or more of the following certifications:

CISSP CISM

CompTIA Security+ ITIL PMP Refer