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IT Applications Manager

Job

Sedgwick Claims Management Services Inc.

Memphis, TN (In Person)

Full-Time

Posted 3 weeks ago (Updated 2 days ago) • Actively hiring

Expires 6/12/2026

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Job Description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance IT Applications Manager
PRIMARY PURPOSE OF THE ROLE
To manage activities associated with software development in a business environment; to be responsible for management and development activities for a group, section or product; and to be responsible for feasibility studies, time and cost estimates, and the establishment and implementation of applications, systems and programs.
ARE YOU AN IDEAL CANDIDATE?
We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic.
ESSENTIAL RESPONSIBLITIES MAY INCLUDE
Manages software development team(s) and activities associated with project development/implementation as assigned. Assists in projecting software and hardware requirements across multiple platforms and technologies; displays strong depth of knowledge in specific business subject areas. Responsible for feasibility studies, time and cost estimates, and the establishment and implementation of new or revised applications, systems and programs. Consults with and directs colleagues in other information systems sections to coordinate activities. Prepares and provides activity and progress reports to management regarding the activities of the applications systems and programming section. Manages development colleagues including answering questions, setting priorities, establishing goals and meeting deadlines. Responsible for managing timely deliverables for assigned projects, including serving in role of project manager as assigned; ensures all projects follow Sedgwick software development lifecycle (SDLC). Defines projects through research and discussions or meetings with corporate management, business partners and clients. Monitors and maintains data integrity.
ADDITIONAL
FUNCTIONS and
RESPONSIBILITIES
Performs other duties as assigned. Supports the organization's quality program(s). Travels as required.
SUPERVISORY RESPONSIBILITIES
Administers company personnel policies in all areas and follows company staffing standards and training recommendations. Interviews, hires and establishes colleague performance development plans; conducts colleague performance reviews. Provides support, guidance, leadership and motivation to promote maximum performance.
QUALIFICATIONS
Bachelor's degree with major in IS or Management required. Major in Information Systems or Management strongly preferred. Ten (10) years of related experience required to include seven (7) years of systems and development experience and three (3) years supervisory or project management experience required. Skills & Knowledge Thorough knowledge of systems and development and project management Excellent oral and written communication, including presentation skills PC literate, including Microsoft Office products Leadership/management/motivational skills Strong analytical and interpretive skills Strong organizational skills Excellent interpersonal skills Excellent negotiation skills Ability to work in a team environment Ability to meet or exceed Performance Competencies
TAKING CARE OF YOU
Career development and promotional growth opportunities. A diverse and comprehensive benefits offering including medical, dental vision, 401k, PTO and more. #IT #informationtechnology Work environment requirements for entry-level opportunities include -
Physical:
Computer keyboarding
Auditory/visual:
Hearing, vision and talking
Mental:
Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
NOTE:
Credit security clearance, confirmed via a background credit check, is required for this position. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles. Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com

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