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!! artience Toyo Ink America started business in the United States in 1976. Since that time, the company has grown to four business divisions within the U.S. Today, artience Toyo Ink America has a wide variety of products including printing inks, colorants and functional materials. In addition, artience Toyo Ink America has developed a unique network of distributors, technical specialists and sales/support experts to cover nearly all regions in the U.S. Combined with our local manufacturing, research and digitized color-matching capabilities, our commitment to quality and customer service is as vibrant and reliable as the very color materials we craft. We value our employees and offer unbeatable Benefits with unbeatable Benefit Costs! - Competitive Pay and Excellent Benefits!

Position Summary:

The Technical Manager has overall responsibility for technical development and activities of Liquid Ink Division. Their goal is to offer effective technical services to increase customer satisfaction, and to contribute to the business performance of the division in the US Liquid Ink Market. This role is responsible for the recommendation and review of current products for further improvement, and the implementation of continuous cost reduction activities. They will collaborate with other departments and branches, as well as with other group companies.

Primary Duties & Responsibilities:

• Always maintain good supplier-customer relationships for all customers
• Troubleshoot and identify ink related issues in the customer
• Support sales reps for maintaining and obtaining new business
• Maintain and further develop an effective technical organization to have good capability of technical service and application development in order to grow in the US liquid market, especially in flexible packaging area
• Train subordinates to improve their skills and give them feedback to become more competent and productive employees
• Conduct effective cost reduction activities internally and with other related parties
• Must have a hands-on leadership role since this position works closely with managers and supervisors throughout the plant and coordinates with other managers on all support activities
• Resolve personnel problems by analyzing data, investigating issues, identifying solutions, recommending action, and follow-through of actions
• Manage & implement the Company's policies and goals
• Control and minimize overtime and expenses
• Consider and make suggestions on facility, equipment, and processes for future improvements
• Annual written review of direct reports performance and goal setting; ongoing performance dialogue with personnel throughout year
• Provide leadership, development, and training to accomplish the company goals and objectives
• Establish expectations, demonstrate proper behaviors, manage and train personnel to secure a clean & safe working environment; suggest & implement safety improvements
• Provide monthly reports to

General Manager Essential Skills & Experience:

• Bachelor's degree in related field or equivalent work experience
• 10+ years working experience as liquid ink technician or above, with an excellent understanding of ink systems, raw materials, and applications in the flexible packaging industry
• 7+ years supervisory experience in an office environment
• Sufficient technical service experience with flexible packaging customers
• Demonstrate leadership skills, maintaining a positive attitude, and the ability to motivate people are needed
• Realization of the new opportunities (utilize existing facilities and evaluate new ideas)

Pay:

From $125,000.00 per year

Benefits:

401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Relocation assistance Tuition reimbursement Vision insurance Application Question(s): Do you have 10 years working experience as a liquid ink Technician? Do you have sufficient technical experience with flexible packaging customers? Do you have 7+ years of supervisory experience?

Work Location:

In person