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IT Manager
Job
GreenRoad
Cedar Park, TX (In Person)
Full-Time
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Job Description
IT Manager GreenRoad - 3.0 Cedar Park, TX Job Details 10 hours ago Qualifications Endpoint Security Mobile device support IT user and group management Wireless networking GPO English Microsoft Exchange Internal employee customer service Email configuration (technical support) Cloud service support Networking equipment (troubleshooting support) UEM Network security appliance implementation International corporation experience VPN management Network infrastructure management IT department experience Full Job Description Who We Are At GreenRoad, we're all about pushing boundaries and making things smarter, safer, and more efficient for drivers. We build cutting-edge products that blend technology with real-world impact, from our Data Platform to our Web and Mobile apps, and even in-vehicle driver solutions. We are looking for someone passionate about mobile technologies to help drive our next generation of driver-facing applications. Job Overview Are you a hands-on IT professional who enjoys owning the entire IT ecosystem—from Microsoft 365 and end-user support to networking, security, and infrastructure? We'd love to meet you. We are looking for a standalone IT Manager to take full ownership of our global IT environment, supporting approximately 70 employees across few international locations. Beyond leading day-to-day IT operations, this role offers a unique opportunity to work closely with our DevOps function, gain exposure to cloud and infrastructure initiatives, and gradually take ownership of areas traditionally managed within DevOps environments. You'll be responsible for ensuring a secure, reliable, and efficient IT operation across both cloud and on-premises environments while partnering with global teams, vendors, and technology stakeholders. Key Responsibilities Provide day-to-day IT support and helpdesk services for employees across global sites. Manage and maintain Microsoft 365, including Exchange Online, Teams, SharePoint, OneDrive, Active Directory, GPO, and Intune. Lead onboarding and offboarding processes, user provisioning, permissions, and device management. Own the lifecycle of IT assets, including laptops, monitors, peripherals, mobile devices, printers, and AV equipment. Administer networking infrastructure, including Wi-Fi, VPN connectivity, switches, and FortiGate firewalls. Maintain hybrid IT environments spanning on-premises infrastructure and cloud services. Manage server room infrastructure, backups, virtualization, security controls, and business continuity. Work closely with vendors and service providers to ensure reliable and cost-effective IT operations. Support information security initiatives and