Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
AT
Action Target
IT OPERATIONS SUPERVISOR
Career Insights for IT Operations / Networking Manager
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Utah data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
An IT Operations or Networking Manager manages networking and IT operations of an organization. Projects may include initiatives to create new products or improve or expand technology or systems. Identifies project requirements, develops and manages project budgets and schedules, leads project teams, and manages communications with project stakeholders, including company management and clients.
$115,169 / year median in Utah
-3% projected decline
Job Description
Who is Action Target?
Action Target has the creativity and drive to develop innovative new firearms training technology, the experience to properly apply that technology to solve todays training problems, and the dedication to provide the best ongoing service and support in the industry! We are the best of the best. You should check out our YouTube page see the amazing stuff were doing!
Whats in it for you?
A pretty cool industry where you will get to work with and interact with some very unique and cool customers.
Competitive wages.
A chance to grow in a positive working environment with an outstanding team and make a difference!
Outstanding Benefits- We offer benefits to fit everyones budget! All full-time employees have access to Health Benefits, Telehealth, Matching 401k, Tuition Reimbursement, PTO, and Paid Holidays.
Industry Perks- As a community of outdoor and shooting enthusiasts, we are passionate about our gear. Working with our industry partners we have obtained discounts for our employees on firearms, targets, optics, range passes, and many other products.
What will you be doing?
The IT Operations Supervisor leads the day-to-day performance of our IT environment, including infrastructure, endpoints, service desk, and audio-visual systems. You will lead a small IT team, manage the operating budget, and be accountable for reliable, secure, and well-documented technology operations.
This is an operations first role. Patching, backups, monitoring, documentation, and responsive support, along with thoughtful adoption of new technology when it meaningfully reduces cost, risk, or friction.
Some of your day-to-day tasks: Lead IT operations. Manage and develop system administrators and service desk staff. Set service expectations, manage escalations and on-call coverage, and ensure clear communication and follow-through.
Manage infrastructure. Oversee networks, servers, storage, identity, endpoints, patching, backups, monitoring, capacity, and hardware/software lifecycles.
Drive service and reliability. Set and report performance targets, manage incidents and recurring problems, conduct root cause analysis, and improve service desk performance.
Support audio-visual systems. Ensure conference rooms and company events operate reliably, including executive and all-hands meetings.
Manage the budget. Build and manage the IT operating budget, forecast spending, justify capital requests, and control costs.
Maintain security and compliance. Oversee access controls, endpoint security, logging, vulnerability remediation, and change management. Support CMMC and
Manage vendors. Oversee service providers, carriers, and technology vendors, including contracts, renewals, SLAs, performance reviews, and escalations.
Apply AI where it delivers value. Use governed AI and automation to improve areas such as ticket triage, knowledge management, documentation, monitoring, and routine IT work.
What do you need to be able to do? 35 years of IT leadership experience with direct people management; manufacturing or multi-site experience preferred.
Practical experience with
Strong technical knowledge of Windows Server, Microsoft 365, Entra ID, networking, virtualization, backup/recovery, and endpoint management.
Experience with security frameworks and audits; CMMC or
Experience managing budgets, vendors, contracts, renewals, and SLAs.
Sound judgment when evaluating technology based on cost, risk, supportability, and lifecycle.
Strong communication skills with technical and non-technical audiences.
Bachelors degree in a related field or equivalent experience. Relevant IT certifications are a plus.
Action Target has the creativity and drive to develop innovative new firearms training technology, the experience to properly apply that technology to solve todays training problems, and the dedication to provide the best ongoing service and support in the industry! We are the best of the best. You should check out our YouTube page see the amazing stuff were doing!
Whats in it for you?
A pretty cool industry where you will get to work with and interact with some very unique and cool customers.
Competitive wages.
A chance to grow in a positive working environment with an outstanding team and make a difference!
Outstanding Benefits- We offer benefits to fit everyones budget! All full-time employees have access to Health Benefits, Telehealth, Matching 401k, Tuition Reimbursement, PTO, and Paid Holidays.
Industry Perks- As a community of outdoor and shooting enthusiasts, we are passionate about our gear. Working with our industry partners we have obtained discounts for our employees on firearms, targets, optics, range passes, and many other products.
What will you be doing?
The IT Operations Supervisor leads the day-to-day performance of our IT environment, including infrastructure, endpoints, service desk, and audio-visual systems. You will lead a small IT team, manage the operating budget, and be accountable for reliable, secure, and well-documented technology operations.
This is an operations first role. Patching, backups, monitoring, documentation, and responsive support, along with thoughtful adoption of new technology when it meaningfully reduces cost, risk, or friction.
Some of your day-to-day tasks: Lead IT operations. Manage and develop system administrators and service desk staff. Set service expectations, manage escalations and on-call coverage, and ensure clear communication and follow-through.
Manage infrastructure. Oversee networks, servers, storage, identity, endpoints, patching, backups, monitoring, capacity, and hardware/software lifecycles.
Drive service and reliability. Set and report performance targets, manage incidents and recurring problems, conduct root cause analysis, and improve service desk performance.
Support audio-visual systems. Ensure conference rooms and company events operate reliably, including executive and all-hands meetings.
Manage the budget. Build and manage the IT operating budget, forecast spending, justify capital requests, and control costs.
Maintain security and compliance. Oversee access controls, endpoint security, logging, vulnerability remediation, and change management. Support CMMC and
NIST 800-171
requirements and maintain audit-ready documentation.Manage vendors. Oversee service providers, carriers, and technology vendors, including contracts, renewals, SLAs, performance reviews, and escalations.
Apply AI where it delivers value. Use governed AI and automation to improve areas such as ticket triage, knowledge management, documentation, monitoring, and routine IT work.
What do you need to be able to do? 35 years of IT leadership experience with direct people management; manufacturing or multi-site experience preferred.
Practical experience with
ITIL/ITSM
processes, including incident, request, problem, change, and knowledge management.Strong technical knowledge of Windows Server, Microsoft 365, Entra ID, networking, virtualization, backup/recovery, and endpoint management.
Experience with security frameworks and audits; CMMC or
NIST 800-171
experience strongly preferred.Experience managing budgets, vendors, contracts, renewals, and SLAs.
Sound judgment when evaluating technology based on cost, risk, supportability, and lifecycle.
Strong communication skills with technical and non-technical audiences.
Bachelors degree in a related field or equivalent experience. Relevant IT certifications are a plus.