Monitor enterprise network, infrastructure, system, and application performance to maintain operational availability
Lead major incident response, escalation management, and service restoration activities
Coordinate 24x7x365 operational coverage, shift readiness, and workload distribution
Supervise and mentor NOC analysts and engineers while enforcing established SOPs
Manage change implementations, maintenance activities, and operational risk awareness
Develop operational reports, dashboards, knowledge articles, and process documentation
Drive continuous improvement initiatives across monitoring, alerting, automation, and service delivery processes Qualifications for the NOC Lead include:
Active Top Secret clearance with investigation completed within the last 5 years, or active DOE Q Clearance
5+ years of experience in IT operations, network operations, systems administration, or service desk environments
2+ years of experience leading technical teams, shifts, or operational support functions
Strong knowledge of enterprise networking technologies including TCP/IP, DNS, DHCP, routing, switching, and firewalls
Experience configuring and supporting Cisco IOS-XE, Cisco NX-OS, Arista EOS, and Spine/Leaf architectures
Hands-on experience supporting Windows and Linux server environments and cloud platforms such as AWS, Azure, or Google Cloud
Experience with monitoring and management tools including Splunk, Wireshark, Riverbed NetIM, Syslog, Panorama/PAN-OS, Ansible, Tenable, and ITSM processes (Incident, Problem, Change, and Knowledge Management)
Experience supporting SLA-driven environments and managing incidents, outages, and escalations in a 24x7x365 operations center Compensation for the NOC Lead includes:

Salary Range:

$165,000 - $185,000 based on experience

Full Benefits Package:

PTO, Paid Holidays, Medical, Dental, Vision, 401K, Tuition Reimbursement, Paid Maternity Leave, Military Reserve Pay Offset Keywords NOC Lead, Network Operations Center, Top Secret Clearance, DOE Q Clearance, IT Operations, Network Operations, Incident Management, Problem Management, Change Management, Service Restoration, Cisco IOS-XE, Cisco NX-OS, Arista EOS, Spine Leaf Architecture, TCP/IP, DNS, DHCP, Routing and Switching, Firewalls, Splunk, Wireshark, Riverbed NetIM, PAN-OS, Windows Server, Linux, AWS, Azure, GCP, Ansible, Tenable, Manassas VA, Washington DC, Federal IT Infrastructure, Enterprise Networking, 24x7 Operations, SLA Management, NNSA Support, Network Monitoring, Systems Administration. #LI-KG1 #

LI-ONSITE

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