Job Description
Job description
Location:
Burlington, NJ Salary:
$160,000.00 USD Annually - $190,000.00 USD Annually Description:
Title :
Senior Director It Network Services Location:
Burlington, NJ hybrid Duration :
full time role Senior Director, IT Network Services This senior leadership position is responsible for the end-to-end engineering, delivery, and ongoing operations of enterprise network services. The role ensures a highly reliable, secure, and scalable connectivity foundation that supports company growth and large-scale business transformation initiatives. The position blends deep technical expertise with strong operational leadership to modernize network, voice, security, and cloud connectivity services-while delivering consistent, high-quality outcomes across retail locations, distribution environments, corporate offices, and cloud platforms. Enterprise Strategy & Execution Leads engineering, delivery, and operational execution of enterprise network services including SD-WAN/WAN, remote access, wireless, data center LAN, voice, cloud networking (Azure), firewalls, load balancers, proxy services, and DNS. Ensures high availability, security, and performance across geographically distributed environments. Provides senior-level technical leadership during major incidents, including executive communication and coordinated service restoration. Drives root cause analysis (RCA) and corrective actions to improve system stability, resilience, and end-user experience. Aligns disaster recovery and resiliency planning with business continuity and IT service management (ITSM) practices. Translates enterprise network strategy and reference architectures into scalable engineering standards and roadmaps. Oversees solution design and implementation, balancing performance, scalability, security, risk, and total cost of ownership. Leads modernization efforts across network infrastructure, including SD-WAN, wireless, data center, voice, and cloud platforms. Introduces automation, telemetry, and configuration management to improve consistency, scalability, and operational efficiency. Oversees lifecycle management, including refresh strategies, technical debt reduction, and retirement of legacy technologies. Ensures initiatives are properly scoped, resourced, and delivered on time and within budget. Coordinates execution across internal teams, managed service providers, carriers, and technology partners. Partners with IT leadership on prioritization, governance, and investment alignment. Enhances service levels, monitoring capabilities, and operational processes. Serves as a trusted advisor to IT, Information Security, Operations, and other business stakeholders. Collaborates with security teams to strengthen segmentation, perimeter controls, and risk mitigation strategies. Champions technologies that improve workforce productivity and business outcomes. Vendor & Contract Management Serves as the primary escalation point for managed service providers and strategic vendors. Maintains strong understanding of outsourcing, carrier, and supplier agreements. Drives vendor accountability for service delivery, cost management, and performance outcomes. Partners with Procurement on governance, service improvement initiatives, dispute resolution, and contract negotiations. Promotes operational excellence and performance management across supplier relationships. Leadership Leads network engineering and operations teams, establishing clear expectations for performance and accountability. Develops technical and leadership capabilities through coaching, mentoring, and structured development plans. Defines career paths, certification strategies, and skill development aligned with modern technologies. Partners with HR on workforce planning, succession strategies, and organizational design. Fosters a culture of engineering excellence, data-driven decision-making, and continuous improvement. Demonstrates executive presence and the ability to influence cross-functional teams and external partners. Financial Management Supports development and management of operating and capital budgets for network services. Leads capacity planning and forecasting to ensure scalable and cost-effective investments. Validates vendor consumption models and cost structures. Identifies cost optimization opportunities through standardization, automation, and lifecycle management. Qualifications Education:
Bachelor's degree required (Computer Science, Engineering, Information Systems, or related field) Master's degree preferred Relevant certifications preferred (e.g., Cisco, Fortinet, Palo Alto, Aruba, Microsoft Azure) Experience:
15+ years of experience in large-scale, distributed enterprise network environments 10+ years of leadership experience across network engineering and/or operations in complex, multi-vendor settings Proven experience designing, delivering, and operating enterprise SD-WAN, wireless, LAN, voice, and cloud networking solutions Strong expertise in Azure cloud networking and modern network security architectures Demonstrated success improving operational stability through structured engineering practices and lifecycle management Experience managing managed service providers, carriers, and strategic vendors in matrixed organizations Experience in retail or other highly distributed enterprise environments strongly preferred Skills & Expertise Deep knowledge of SD-WAN, routing, switching, wireless technologies, segmentation, and secure edge services Strong understanding of firewalls, secure web gateways, proxies, load balancers, DNS, and remote access solutions Experience with voice and collaboration technologies, including VoIP and SIP Expertise in cloud networking (Azure) and hybrid enterprise environments Strong grasp of network security, resiliency, disaster recovery, and lifecycle management Familiarity with ITIL-based operations, incident management, and service governance frameworks Ability to clearly communicate complex technical and financial concepts to both technical and business stakeholders By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help. Contact:
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