An IT Operations or Networking Manager manages networking and IT operations of an organization. Projects may include initiatives to create new products or improve or expand technology or systems. Identifies project requirements, develops and manages project budgets and schedules, leads project teams, and manages communications with project stakeholders, including company management and clients.
The Network Manager leads statewide network, telecom, firewall, and connectivity operations for ETS by translating strategic direction into reliable, secure, documented, customer-focused, and sustainable services. Directs the Network Operations Center, Telecom / Circuits, and Unified Network functions and is accountable for service reliability, architecture, modernization, resources, vendors, staff, and stakeholder communication. Working for the State of Wyoming offers more than a paycheck.
Our total compensation package includes:
Comprehensive health, dental, and vision insurance Paid vacation, sick leave, FMLA, and holidays Retirement - Pension and 457B plans that help you build a secure future Flexible schedules and work-life balance options Meaningful work that makes a difference for Wyoming communities and
MUCH MORE
! Click here for detailed information , or y ou can watch this short video to learn about our benefit package! Want to see the full value of your compensation beyond salary? Explore our
Total Compensation Calculator:
https://compensationcalculator.wyo.gov
Human Resource Contact:
Jennifer Erickson /307-275-1460 / Jennifer.
Erickson1@wyo.gov
ESSENTIAL FUNCTIONS
The listed functions are illustrative only and are not intended to describe every function which may be performed in the job level. Direct statewide network operations and maintain availability, performance, resilience, monitoring, incident response, and supportability for WAN, LAN, wireless, firewall, NOC, telecom/circuits, and Unified Network services. Provide complete supervision for assigned teams, including hiring, work assignment, performance management, coaching, cross-training, succession planning, employee development, accountability, and workforce capacity. Establish and enforce architecture, engineering, lifecycle, and technical standards for routing, switching, wireless, segmentation, monitoring, telecom, and core network modernization; maintain service roadmaps and implementation plans. Manage firewall operations, rule governance, access controls, segmentation, network security standards, vulnerability and risk remediation, and cybersecurity coordination with enterprise security partners. Manage telecom, circuits, carriers, voice, mobile, and related services; oversee service quality, escalations, migrations, capacity, inventory, renewals, and carrier performance. Administer assigned budgets, contracts, licensing, maintenance, assets, procurement, renewals, and vendor performance; track expenditures and multi-year commitments and ensure responsible stewardship. Own network documentation and ITSM practices, including SOPs, runbooks, diagrams, inventories, ServiceNow intake, service catalog, change control, incident reviews, outage communication, and knowledge management. Translate ETS strategy into measurable network outcomes; engage agencies and partners, report service health and risks, lead improvement initiatives, and ensure decisions support customer value, compliance, and operational maturity.
PREFERENCES
Preference may be given to those who demonstrate experience in leadership, workforce development, employee coaching, and performance management. Preference may be given to those who demonstrate experience in the planning, design, modernization, and lifecycle management of enterprise network and telecommunications infrastructure. Preference may be given to those who demonstrate experience managing network operations, including routing, switching, wireless, firewalls, segmentation, WAN connectivity, and service reliability. Preference may be given to those who demonstrate experience managing technology budgets, contracts, vendors, telecommunications carriers, licensing, and service-level agreements. Preference may be given to those who demonstrate experience developing operational standards, policies, procedures, network diagrams, disaster-recovery documentation, and technical staff cross-training programs.
Bachelor's Degree (typically in Computer Technology)
Experience:
4-6 years of progressive work experience (typically in Computer Technology) with acquired knowledge at the level of a
Technology Management II OR Education & Experience Substitution:
6-8 years of progressive work experience typically in Computer Technology) with acquired knowledge at the level of a
Technology Management II Certificates, Licenses, Registrations:
None
PHYSICAL WORKING CONDITIONS
Typical Office Setting NOTES:
FLSA:
Exempt This is an At-Will position Resume and Cover Letter required Click here to view the State of Wyoming Total Compensation Calculator. Click here to view the State of Wyoming Classification and Pay Structure.
URL:
http://agency.governmentjobs.com/wyoming/default.cfm The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. Class Specifications are subject to change, please refer to the
A & I HRD
Website to ensure that you have the most recent version.
