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VISIONARY COMMUNICATIONS LLC
Director of Broadband Access in Gillette
Career Insights for IT Operations / Networking Manager
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What they do
An IT Operations or Networking Manager manages networking and IT operations of an organization. Projects may include initiatives to create new products or improve or expand technology or systems. Identifies project requirements, develops and manages project budgets and schedules, leads project teams, and manages communications with project stakeholders, including company management and clients.
$118,252 / year median in Wyoming
-2% projected decline
Job Description
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Oversee GPON access infrastructure planning, provisioning, maintenance, troubleshooting, performance monitoring, and optimization.
Establish standards for OLTs, ONTs, splitters, fiber serving areas, access network documentation, capacity management, and lifecycle replacement.
Provide escalation support for complex GPON, wireless, backhaul, CPE, and customer-impacting access network issues.
Coordinate with Network Operations, Engineering, Construction, Tower Crews, Installers, and Customer Experience to support reliable broadband service delivery.
Manage access network platforms, vendors, equipment standards, reporting, and operational tools.
Review work orders, speed upgrades, network changes, outages, and recurring issues to drive timely resolution and process improvement.
Assist with budgeting, staffing, resource planning, capital planning, and team workload prioritization.
Promote safety, accountability, documentation, training, communication, and continuous improvement across the Broadband Access team.
Participate in and manage on-call expectations for the Broadband Access team as needed.
Five or more years of broadband, telecom, network operations, GPON, fiber access, fixed wireless, or related technical experience preferred.
Three or more years of supervisory, management, or team leadership experience preferred.
Strong understanding of GPON access infrastructure, including OLTs, ONTs, split architecture, fiber serving areas, provisioning, troubleshooting, capacity planning, and performance optimization.
Working knowledge of fixed wireless access networks, wireless backhaul, access points, CPE, and frequency coordination preferred.
Experience with access network monitoring, provisioning, documentation, GIS, and management platforms preferred.
Strong leadership, communication, organization, analytical, and problem-solving skills.
Ability to work outside standard business hours and support service-impacting issues as needed.
Job Ref:
3134229876Employer:
Network Company Name:
VISIONARY COMMUNICATIONS LLC
Industry:
Executive Job Type:
Full Time State:
Wyoming City:
Gillette Zip Code:
82716Post Date:
07/14/2026Director of Broadband Access Salary:
$95,000 - $125,000 Visionary Broadband seeks a qualified individual to fulfill the role of Broadband Access Director. This full-time, salaried leadership position will join the Broadband Access team at Visionary Broadband, a division of Visionary Communications, Inc., one of the top service providers in the region. The Broadband Access Director is responsible for leading the strategy, performance, reliability, and continued development of the Company's wireless and GPON access infrastructure.Job Overview:
As the Broadband Access Director, you are responsible for the overall direction, reliability, optimization, and operational performance of the Company's wireless and GPON access networks. This role provides leadership to the Broadband Access team, establishes standards and priorities for access network operations, supports tower crews, installers, and internal stakeholders, and ensures that access infrastructure is deployed, maintained, and improved in alignment with company goals. The Director provides technical guidance for complex provisioning, troubleshooting, frequency coordination, backhaul, access point, CPE, and GPON issues while driving process improvement, documentation, accountability, and service reliability across the access network.Duties and Responsibilities:
Lead the Broadband Access team responsible for GPON fiber access, fixed wireless access, backhaul, and related infrastructure.Oversee GPON access infrastructure planning, provisioning, maintenance, troubleshooting, performance monitoring, and optimization.
Establish standards for OLTs, ONTs, splitters, fiber serving areas, access network documentation, capacity management, and lifecycle replacement.
Provide escalation support for complex GPON, wireless, backhaul, CPE, and customer-impacting access network issues.
Coordinate with Network Operations, Engineering, Construction, Tower Crews, Installers, and Customer Experience to support reliable broadband service delivery.
Manage access network platforms, vendors, equipment standards, reporting, and operational tools.
Review work orders, speed upgrades, network changes, outages, and recurring issues to drive timely resolution and process improvement.
Assist with budgeting, staffing, resource planning, capital planning, and team workload prioritization.
Promote safety, accountability, documentation, training, communication, and continuous improvement across the Broadband Access team.
Participate in and manage on-call expectations for the Broadband Access team as needed.
Qualifications:
A qualified candidate must possess the following skills, or have equivalent experience and/or qualifications: High school diploma or equivalent required; associate or bachelor's degree in telecommunications, networking, information technology, business, or related field preferred.Five or more years of broadband, telecom, network operations, GPON, fiber access, fixed wireless, or related technical experience preferred.
Three or more years of supervisory, management, or team leadership experience preferred.
Strong understanding of GPON access infrastructure, including OLTs, ONTs, split architecture, fiber serving areas, provisioning, troubleshooting, capacity planning, and performance optimization.
Working knowledge of fixed wireless access networks, wireless backhaul, access points, CPE, and frequency coordination preferred.
Experience with access network monitoring, provisioning, documentation, GIS, and management platforms preferred.
Strong leadership, communication, organization, analytical, and problem-solving skills.
Ability to work outside standard business hours and support service-impacting issues as needed.