Our Technology Services team at Forest Lawn is looking for an experienced technology leader to join our team as an IT Applications Senior Director. This position will lead the strategy, development, and ongoing evolution of our business applications and technology platforms, partnering with executive leadership and business stakeholders to deliver solutions that support the organization's current and future needs. The role will oversee application strategy, product development, technology planning, and operational excellence while driving innovation, collaboration, and continuous improvement across the function. As the IT owner of our enterprise resource planning (ERP) platform and business applications, this position will provide strategic direction for implementation, optimization, and integration across finance, human capital, procurement, and other critical business functions. What You'll Be Doing Manage and coordinate the development, implementation, and maintenance of business applications to support organizational operations and strategic objectives. Direct the planning, implementation, progress review, and ongoing optimization of the enterprise resource planning (ERP) system, including but not limited to finance, human capital, procurement, and related business modules. Manage the efforts of staff, contractors, and consultants engaged in all business systems implementation, upgrades, and production support, including project infrastructure, resource-loaded project plans, status reporting, fiscal controls, and project change control. Lead business process reengineering, legacy data cleansing and conversion, and system interface design associated with system deployments. Oversee business systems organizational change management, including end-user training, adoption of reengineered business processes, rollout and workstation readiness, and post-implementation production support. Provide strategic leadership and direction to application delivery teams to ensure timely deployment, functionality, and performance of enterprise applications. Analyze business requirements and translates them into effective software solutions by collaborating with stakeholders, Technology Services teams, and vendors. Direct the daily operations of the IT Applications function, establishing priorities and ensuring application initiatives align with business priorities, technology roadmaps, and enterprise architecture standards. Oversee application projects and initiatives from planning through implementation, including resource allocation, scheduling, project tracking, risk mitigation, and successful deployment. Partner with business leaders and key stakeholders to understand business needs, define technology requirements, and translate organizational objectives into effective and scalable application solutions. Oversee the development of product definitions and technical product specifications, including the architecture of underlying platform components. Review and approve system designs, architecture, and programming initiatives to optimize efficiency, security, and scalability. Manage product priorities and timing of product launches and communicates, coordinates, and negotiates with the marketing sales group. Supports product implementation and deployment. Manage vendor relationships and identify emerging technology platforms; evaluate and select vendors; negotiate agreements and contracts; manage the integration of partners; and secure necessary engagement and resource alignment for the creation of co-developed product features. Promote and enforce company policies, procedures, mission, values and standards of ethics and integrity. Provide supervision and development opportunities for staff.