12 months (with potential extension based on program needs)
Location:
Onsite 5 days in
Menlo Park, CA Travel:
~50%, mainly within the US region
Summary:
We are seeking an experienced Technical Deployment Lead (Contingent Worker) to provide senior-level coordination and delivery stewardship across a portfolio of collaboration-technology initiatives spanning multiple global sites. Rather than executing a single deployment, this role operates as the connective layer across several concurrent programs — maintaining a consolidated view of progress, surfacing risks early, and keeping complex, interdependent, multi-site initiatives aligned and moving. It suits a seasoned operator who is comfortable working at pace across regions and time zones, bringing structure to large programs and communicating clearly and credibly with senior stakeholders. Top 3 must-have HARD skills: 6+ years in program coordination / technical program delivery, including experience across multiple concurrent, multi-site or global programs Proven ability to bring structure and momentum to large, interdependent initiatives with competing priorities Strong cross-functional coordination experience at a senior stakeholder level Excellent written and verbal communication — able to brief senior stakeholders clearly and concisely Working familiarity with AV/VC and collaboration technology (enough to coordinate delivery credibly): conference room and eventspace equipment Comfortable operating across time zones - (US time zones — Pacific primary, with East/Central coverage) Comfortable working with event and production space technology Good to have skills: Background in enterprise AV/IT or collaboration-technology program environments Experience coordinating large, multi-site or multi-partner programs Familiarity with client's collaboration technology stack or equivalent enterprise platforms Knowledge of event production environments (broadcast, live events, studio operations) About the
Team:
The Collaboration Programs team delivers seamless collaboration experiences across client's global offices — designing, deploying, and maintaining the video conferencing, production, and collaboration technology that powers how client communicates, from executive boardrooms to all-hands event spaces. This role sits within the regional deployment operations function, working across programs across the US region.
Key Responsibilities:
Cross-Program Coordination (portfolio-level) Maintain a consolidated, cross-program view of status, milestones, dependencies, and risk across multiple concurrent global initiatives, keeping senior stakeholders informed Provide senior stakeholders with clear, current visibility of overall program health across the portfolio Coordinate alignment across programs so schedules, dependencies, and hand-off points are clearly defined and tracked Cross-Functional & Stakeholder Coordination Drive alignment across facilities, IT, security, workplace services, and delivery partners so dependencies are visible and managed Establish and run the right cadences (stand-ups, reviews) across active programs Serve as the senior coordination point across workstreams, proactively resolving schedule conflicts and dependency blockers Risk, Status & Reporting Track and report program health, risks, and blockers across the portfolio; escalate early with recommended options Produce consolidated reporting that rolls multiple programs into a single view for leadership Production & Event Space Programs Coordinate readiness across specialty production spaces, event venues, and broadcast environments Ensure operational-readiness milestones are tracked and met ahead of handover to production teams Hands-On Delivery Support Roll up sleeves on active deployments where needed — supporting procurement workflows (PO creation and tracking) and verifying equipment delivery against plan Maintain BOM accuracy and deployment records (site inventories, commissioning documentation) Participate in commissioning, readiness testing, and sign-off of completed spaces Interpret and mark-up deployment drawings (AutoCAD/Bluebeam) to convey design intent to vendors and trades where required Standards & Continuity Help ensure programs run to client's quality standards; support the refinement of playbooks and SOPs; contribute to post-program reviews