Technical Project Coordinator/AdminOnsite in Naperville, IL (Mon-Fri)Long-term ContractWe are looking for a Technical Project Coordinator to oversee overnight field service activity and keep installation work on track from dispatch through completion. This is a contract position based in Naperville, supporting coordination across technicians, project teams, vendors, and customer contacts. The person in this role will help maintain schedule alignment, resolve day-of-service issues in real time, and ensure each work event is properly documented and closed out.

Responsibilities:

• Coordinate overnight service activity from initial technician dispatch through final release of the work order, ensuring each job stays aligned with scope, timing, and customer expectations.
• Confirm technician readiness before work begins by reviewing arrival plans, site access details, required materials, and understanding of the technical assignment.
• Act as the main point of contact among field personnel, dispatch, project leadership, vendors, and customer stakeholders during active service events.
• Provide live support to technicians during installations, upgrades, specialized services work, and remediation tasks to help resolve operational or technical issues quickly.
• Track progress against scheduled milestones and implementation targets, escalating concerns when delays or risks could affect delivery.
• Maintain accurate status reporting throughout the service window by entering timely updates into designated project tracking platforms and related tools.
• Verify that all required completion items, such as test results, supporting records, and site photos, are collected, reviewed, and submitted to the appropriate portals within required timelines.
• Monitor service execution quality and day-of-job performance metrics to support successful outcomes and consistent customer satisfaction.