Customer Project Manager, Customer Service Delivery

Who are we?

Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.

We're looking for a Customer Project Manager (CPM) to lead customer-facing projects in a cloud, hosting, and managed services environment. You'll own delivery end-to-end, working closely with customers and internal technical teams to ensure projects land successfully.

This role suits someone who enjoys structured delivery, customer interaction, and technical collaboration in a dynamic environment.

What You'll DoLead multiple customer projects from kick-off to delivery, on time and in scopeAct as the main point of contact for customers, running status meetings and managing expectationsBuild and manage project plans, risks, and dependenciesCoordinate engineering, operations, and service delivery teamsTranslate technical solutions into clear, customer-friendly updatesTrack progress, manage change, and report on milestones and KPIsWhat You BringExperience delivering customer-facing projects in cloud, hosting, managed services, data centres, or IT infrastructureSolid understanding of cloud, networking, and/or virtualisation conceptsStrong organisation and communication skills; comfortable managing multiple projectsCustomer-focused, proactive, and solution-orientedFluent in English and DutchNice to HaveProject management certification (PRINCE2, PMP, Agile)Experience with enterprise or global customersFamiliarity with tools like Salesforce, ServiceNow, or SmartsheetWhy Join?

Deliver high-visibility projects for global customersGrow your expertise across cloud, hosting, and managed servicesWork in a collaborative, inclusive team with real customer impactEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. We use artificial intelligence in our hiring process. Learn more here.

This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.