Applications Manager

Applications Manager needed in Lawrence, KS!

THE ROLE

We are seeking a detail-oriented and tech-savvy Application Manager to lead the administration, optimization, and support of our core business systems: HubSpot, FileMaker Pro, and various 3rd party website applications. The ideal candidate will possess a mix of technical expertise, project management skills, and an ability to collaborate cross-functionally to ensure these systems effectively support our organizational goals. Manage day-to-day operations and administration of HubSpot CRM, FileMaker Pro, and third-party web applications. Ensure all systems are fully functional, up-to-date, and optimized for user needs. Ability to create custom reports, improve functionality, and maintain data accuracy. Perform regular maintenance, updates, and troubleshooting. Serve as the primary point of contact for internal users needing support with these platforms. Develop training materials and conduct sessions to ensure effective usage across departments. Identify opportunities to streamline and automate business processes through better use of applications. Customize or configure systems to meet evolving business needs. Liaise with software vendors, consultants, and developers as needed for troubleshooting, updates, and integrations. Coordinate with internal stakeholders to gather requirements and ensure alignment on system functionality. Maintain data integrity across platforms. Generate and manage reports and dashboards to support business decision-making. Ability to understand basic fundamental processes with our Magento platform. Support and assistance with testing/rollout and other protocols.

TECHNICAL ESSENTIALS

Bachelor's degree in Information Technology, Business Systems, or related field (or equivalent work experience). Proven experience managing business applications, highly preferred, especially: o HubSpot CRM (or similar CRM platforms) o FileMaker Pro o 3rd party website integrations and/or web-based platforms