ServiceNow Team Sr. Manager

For this U.S. based position, the expected compensation range is $168,000 - $253,200 per year, which includes base pay and short-term incentive. The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job[1]related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 20 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits. You must submit an online application to be considered for the position. The Company will accept applications on an ongoing basis until the position is filled. If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form. Job Summary The ServiceNow Team Senior Manager leads a high-performing team responsible for ServiceNow platform management, project delivery, and daily operations. This role serves as the strategic connector between digital/business stakeholders and the ServiceNow technology team-translating business pain points and strategic priorities into scalable, value-driven ServiceNow solutions. The mission of this role is to accelerate digital transformation, improve operational efficiency, and ensure a stable, sustainable ServiceNow platform aligned to Schneider Electric's business needs. This position also drives platform strategy, cross-functional alignment, and manages relationships with key partners such as ServiceNow, Fujitsu, and others. Key ResponsibilitiesTeam Leadership & Stakeholder Engagement

• Lead, mentor, and manage a team of ServiceNow developers, administrators, and project specialists.
• Establish clear performance objectives and promote a business-first mindset within the team.
• Serve as the primary liaison between technology teams and major business functions (SD, EIT, HR, Finance, Customer Service, etc.).
• Build strong relationships with business stakeholders to understand their challenges, process bottlenecks, and long-term priorities. Project & Platform Delivery
• Direct the full lifecycle of ServiceNow-enabled initiatives-from requirements and solution design to implementation, testing, and launch.
• Facilitate works.

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