IT Project Manager / Business Analyst

About Us:

The Jewish Federation of Detroit is the cornerstone of Jewish philanthropy and community engagement in Southeast Michigan. We are a community-driven organization committed to meeting the needs of the Jewish people and strengthening Jewish life-locally, in Israel, and around the world.

About the role:

The Jewish Federation of Detroit is strengthening delivery discipline across technology and business initiatives, with a growing focus on enterprise system implementation and transformation (e.g., CRM, ERP, data and reporting platforms). The IT Project Manager / Business Analyst plays a critical role in ensuring projects-particularly enterprise system initiatives-are clearly defined, well-governed, and delivered with accountability. This role sits at the intersection of project execution and business analysis. The Project Manager / Business Analyst will lead planning, coordination, and delivery of cross-functional enterprise initiatives, while translating business needs into clear requirements and actionable work plans. This is a hands-on role focused on execution, clarity, and results-bringing structure and discipline to complex implementations that impact the broader organization.

Responsibilities:

Project Management Lead planning and execution of enterprise system implementations and enhancements (e.g., CRM, ERP, integrations, reporting platforms) from initiation through delivery Develop and maintain detailed project plans, timelines, milestones, and interdependencies across business and technical teams Drive coordination across internal stakeholders, external vendors, and implementation partners Facilitate project status meetings and provide clear communication on progress, risks, dependencies, and decisions Ensure scope, schedule, and resource expectations are defined, aligned, and actively managed Identify, escalate, and help resolve risks and issues with recommended options and trade-offs Business Analysis & Requirements Partner with business stakeholders to understand needs, pain points, and objectives-particularly in the context of process transformation enabled by enterprise systems Document clear business and functional requirements to support system configuration, integration, and reporting Translate business needs into user stories, workflows, data requirements, and process definitions Support gap analysis between current state and future state system capabilities Validate requirements through stakeholder review and formal sign-off Ensure solutions align with business goals, operational realities, and system capabilities Delivery Discipline & Governance Establish and follow standard project management practices and documentation Support intake, prioritization, and sequencing of work Maintain project artifacts (charters, plans, requirements, status reports) Promote accountability, ownership, and decision clarity across teams Cross-Functional Collaboration Serve as a trusted partner to IT, Finance, Marketing, HR, and Operations Coordinate across vendors, consultants, and internal teams Ensure communication is timely, accurate, and audience-appropriate

Required Qualifications:

Bachelor's degree in business, Information Systems, Project Management, or a related field 5+ years of experience in project management, business analysis, or related roles Demonstrated experience supporting or leading enterprise system implementations (e.g., CRM, ERP, data/reporting platforms) Strong ability to document requirements, workflows, and business processes Experience working across cross-functional teams and managing multiple stakeholders Excellent communication, organization, and problem-solving skills Ability to manage multiple priorities and deliver in a structured, deadline-driven environment

Preferred Qualifications:

Project Management Professional (PMP) certification preferred Familiarity with formal project management methodologies (Agile, Waterfall, hybrid) Experience working with executive and senior leadership stakeholders Experience working with Microsoft Dynamics 365, Power BI, or similar enterprise platforms Exposure to data and reporting initiatives, including requirements for analytics and dashboards Powered by JazzHR