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Director IT Applications - Patient Flow JC311200

Job

600 Advocate Health, Inc.

Charlotte, NC (In Person)

Full-Time

Posted 5 days ago (Updated 1 day ago) • Actively hiring

Expires 6/12/2026

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Job Description

Department:
14030 Enterprise Corporate -
Patient Flow Applications Status:
Full time
Benefits Eligible:
Yes Hours Per Week:
40
Schedule Details/Additional Information:
Leads teams supporting a portfolio of solutions including Epic Grand Central, Transfer Center, Clinical Case Management, and Utilization Management. Collaborates with customer on strategies to support overall patient movement and capacity goals. Pay Range $75.40 - $120.65 MAJOR
RESPONSIBILITIES
Responsible for the planning, development, implementation, and operation of applications within application scope which includes documenting and evaluating current systems, recommending, and justifying improved systems, contributing to priorities for system implementation, staffing resources, and developing the conceptual design for each improved application. Ensures that applications are designed and interfaced in a manner, which satisfies the users of the systems, and that all information is maintained, accessible, and integrated to satisfy both providers and users. Is the primary contact for operational leadership in the corresponding application area. Responsible for executing and providing the results and conclusions of all phases of system applications, as defined by the long-range systems plan and the conceptual design, are accomplished according to established time frames. Communicates accordingly with various users, committees, and affiliates related to system plans, designs, and project status. Consults with users to identity, evaluate and formulate strategies to deal with opportunities for improvement in applications. Manages and provides support for changes/enhancements ensuring proper analysis, testing, change management and user input processes are followed. Assists with the management of hardware, software and/or consultant contracts and service agreements. Establishes and maintains vendor relationships. Oversees the development, execution, administration, and evaluation of information systems processes and mechanisms to support the mission, vision, values, and strategic initiatives. Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale. Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives. Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business.
MINIMUM EDUCATION AND EXPERIENCE REQUIRED
Level of Education:
Bachelor's degree in information technology or related field
Years of Experience:
7 years of experience in information systems, solution design, systems development, implementation, and installation within a complex environment. Includes 3 years of management experience in project management and managing multi-discipline work teams.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES
(KSA) Demonstrated leadership skills and proven track record of managing/directing technical staff and financial resources through various system life cycle phases. Experience with systems design and development from business requirements analysis through day-to-day management, and advanced project management skills. Extensive knowledge of effective best practice in information systems operations, regulations, and guidelines. Skills and demonstrated experience in establishing excellent working relationships and strategic partnering with various teams. Strong communication skills and the ability to communicate effectively with all levels of employees. An understanding of health care delivery and health care dynamics within a large integrated health care system.
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
This position requires travel, therefore, will be exposed to weather and road conditions. Operates all equipment necessary to perform the job. Exposed to a normal office environment. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to
You:
Advocate Health offers a comprehensive suite of
Total Rewards:
benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program Note:
Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient's experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It's offering more sites of care than any other health system in the Midwest. But there's a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we'll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care

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