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Managed Services - SAP - Senior Manager
Job Description
The Role Leads SAP managed services consulting engagements, advising clients on solution design, implementation, support, training, and business process improvement. Directs cross-functional teams, translates business requirements into SAP recommendations, resolves complex delivery issues, communicates with stakeholders, validates outcomes, and coaches team members. The role emphasizes operational excellence, systems thinking, process standardization, user adoption, and adapting delivery plans to changing client priorities. Summary Generated by Built In The Opportunity As a Managed Services
- SAP•Senior Manager you will lead SAP consulting services that help clients improve operational efficiency through solution design, implementation, training, and support across SAP applications.
As a Senior Manager you will draw on your influence, sound judgment, and strategic view to guide large projects, coach teams through complex challenges, and communicate clearly with stakeholders while maintaining operational excellence and adapting processes as business needs evolve. In this role at PwC, you will sit within our Business Application Consulting practice and use your SAP knowledge to help shape client outcomes, support service delivery, and contribute to a team culture centered on accountability, collaboration, and practical problem solving. Responsibilities
- Leading SAP consulting workstreams for client engagements focused on operational efficiency and business application improvement
- Advising clients on SAP solution design, implementation approach, and support needs across enterprise application environments
- Translating business requirements into functional SAP recommendations that align with process, data, and integration needs
- Directing cross-functional teams through complex implementation activities, issue resolution, and delivery milestones
- Applying systems thinking to identify process gaps, integration dependencies, and opportunities for standardization
- Validating client outcomes, incorporating feedback, and adjusting delivery plans to address changing priorities
- Coaching team members through technical problem solving, delivery planning, and professional development
- Communicating project status, risks, and solution options to client stakeholders in a clear and engaging manner
- Supporting training content and user readiness activities that promote effective adoption of SAP tools and processes
- Modeling professional and technical standards while driving results across multiple client scenarios What You Must Have
- At least a Bachelor's degree
- At least 7 years of experience What Sets You Apart
- Preference for a Master's or Masters of Business Administration degree in Business Administration/Management or Computer Science/Information Systems
- Managing SAP managed services programs across multiple client environments
- Leading client conversations through ambiguity and complex delivery issues
- Applying systems thinking to identify process and technology opportunities
- Coaching teams through change, escalation, and performance improvement
- Translating SAP technical detail into clear business messages The salary range for this position is: $124,000
- $280,000.
Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. Learn more about how we work: https://pwc.to/how-we-work For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines Read Full Description Skills Required Bachelor's degree At least 7 years of experience Master's degree or Master of Business Administration in Business Administration, Management, Computer Science, or Information Systems Experience managing SAP managed services programs across multiple client environments Experience leading client conversations through ambiguity and complex delivery issues Experience applying systems thinking to identify process and technology opportunities Experience coaching teams through change, escalation, and performance improvement Ability to translate SAP technical details into clear business messages What the Team is Saying Art Senior Associate The most exciting part about the technology transformation within PwC has been the level of commitment at every level of the firm. And one of those examples is the digital accelerator program. It allows people to teach others about ways to use technology and improve the way they do things. Art Senior Associate The most exciting part about the technology transformation within PwC has been the level of commitment at every level of the firm. And one of those examples is the digital accelerator program. It allows people to teach others about ways to use technology and improve the way they do things. Brandon Digital Accelerator Technology has changed the way I work on a day-to-day basis. We used to spend our huddle meetings looking through a spreadsheet, trying to find the source of a problem in an exhausting list. Now through data visualization, instead of searching for the problem, we're addressing it and coming up with solutions in real time. Nishana Regulatory Risk & Quality Control Manager Through the Black Inclusion Network, you're provided the opportunity to network, to foster and create positive working relationships, and, more importantly, to surround yourself with people that can offer you sound advice. Mohamed Kande Global Chairman The future belongs to the bold. As AI, climate change, and shifting geopolitics transform the economy, the very idea of an industry in the traditional sense is ending. Instead, new business ecosystems — enabled by technology — are emerging that bridge across traditional boundaries, creating vast new pools of capital and opportunities for value creation. The companies that lead this era will be those that reinvent themselves ahead of the curve. Paul Griggs Senior Partner, PwC US The road ahead for CEOs is about turning uncertainty into momentum. The strongest leaders are already doing it — making bold moves and setting the pace for what's next. What's becoming clearer every day is how much human behaviour drives success or failure. Technology delivers only when people believe in it. That means balancing quick wins with long-term change, and building in governance, transparency and security from the start. Petra Justenhoven Senior Partner and Chair, PwC Europe The time for business model reinvention is now. Companies need to transform to avoid falling behind. These transformations go beyond creating a few new products or optimizing a few processes. They require a fundamental rethinking of all parts of their business. Marco Amitrano Alliance Senior Partner, PwC UK and Middle East The old rules no longer apply. What once felt predictable now feels unreliable — and that's changing how we think, lead and make decisions. This environment brings a real impetus to act — not just to respond to disruption, but to help shape what comes next. That means moving with urgency, depth and purpose. Yolanda Seals-Coffield Chief People and Inclusion Officer, PwC US We are building the premier learning experience for the world's top professionals. When people grow here, they can go further. Brendon Manager It's just amazing to be able to work whenever, however, as long as you communicate with your team and make sure that it works for your client work as well. But it allows you to really do some of the things that are important to you outside of the firm, but also getting your work done and having an impact within the firm as well. Brendon Manager It's just so different to be able to work for a place where the people that you work with really care about what's important to you, and they'll make a schedule or make your commitments work around what is also important to you, whether that's getting involved in recruiting or volunteering or leading another effort within the firm. As long as you communicate what's important to you and can make a plan to get your work done, but also take care of the other things, it's just unmatched. Kim Manger. PwC Labs and Digital Accelerator My team incorporates wellness activities when we're virtual by starting each of our meetings with a brief 30 second stretch. This helps us to loosen up before a meeting and just get a brief stretch in throughout the day. When we're in the office, a few of us will try to take a lunch break together so that we can step away from our desk, maybe get our steps in, take a brief walk, and just to reset. Tiffany Manager The firm and my colleagues have been very supportive of me as a working parent. People have been understanding of the fact that sometimes there is a sick child, and I may have to leave work early to take him or her to an appointment. But they always know that I'm going to get back online later to finish anything that's outstanding. Colin Senior Associate, PwC My favorite PwC perk is our firm shutdown over the holiday season. I think it's so important to kind of hit that refresh button after a busy year and be with your family and loved ones around the holiday season. It's one of those things that we almost take for granted now, but I know a lot of my friends at different companies don't get to do. Laura PwC Employee PwC offers so many benefits and perks that it's really hard to decide which one's my favorite. But if I had to choose one, it would be Gympass, which is the option that we had to pay a monthly fee and we get to go to different gyms depending on the plan that we choose. Whitney Senior Associate Our promotion day, which is a day that the firm nationwide dedicates to new promotees from that year, is just an awesome time to get your group together and celebrate everyone's accomplishments, big and small. Clarissa Cyber Security Analyst I'm extremely grateful for my team. We support each each other with our individual flexibility needs by covering down whenever someone needs to take their kid to the doctor, or, hey, I need just, need to take a couple hours away from work, take care of something. We cover down. No problem whatsoever. We have that open conversation with each other, just ensure that everyone's helping each other out. Scott Manager My favorite perk of PwC has got to be the flexibility. There are many things that I like to get involved in outside of work, be it charity, sports, fitness, or just being with family. And PwC has really enabled me, and often times my teams have completely supported me to be involved in these, whether it be leaving early to go to the gym on a given night or going home to cook dinner with some family, or it's supporting my hours and time that I want to devote to charity outside of PwC. Brandis Ruffin Manager, Business Services (Richmond, VA) The rapid changes we see today—across socio-cultural, technological, and other contexts — create both challenges and opportunities. I feel a deep responsibility to help others adjust and thrive, even in times of uncertainty. Being a My+ Activator empowers me to lead by example, embrace change with confidence, and cultivate a supportive environment where the talented individuals I work with can learn and grow. PwC Compensation & Benefits Highlights Parental & Family Support — Paid parental leave is set at 12 weeks for all parents, complemented by adoption/surrogacy leave and family-caregiver leave. Backup childcare, childcare discounts, eldercare resources, tutoring, and fertility-related benefits further reinforce family support. Leave & Time Off Breadth — Time off spans vacation, holidays, personal/family sick time, bereavement, and other leave programs, with some practices including two firmwide week-long shutdowns in July and December. This breadth provides multiple avenues to step away when client demands allow. Retirement Support — A layered approach pairs a 401(k) with employer matching and an employer-funded Wealth Builder plan, both using graded vesting. This structure provides multiple avenues to build long-term savings. Learn more about PwC's Compensation & Benefits → PwC Insights What's It Like to Work at PwC? PwC Culture & Values PwC Career Growth & Development What's the Work-Life Balance Like at PwC? PwC Leadership & Management PwC Company Growth, Stability & Outlook View all jobs at PwC View PwC Profile Report Job
Benefits
- Sick Leave
- 401(k) Plans
- Professional Development
- Other Retirement and Savings