IT Program Manager - 8

US-OH - Warren Information Technology Fortune 500 Clients 10/7/2026 5:06:19 PM

About Acro

Acro Service Corp. (Acro) is a one of the largest U.S. staffing firms providing professional, engineering and IT staff augmentation and project outsourcing services. Since its inception in 1982, Acro has been the preferred service provider to numerous Fortune 500 companies and government entities nationwide. With 28 offices in the U.S. and additional offices in the U.K., Canada and India the company ranks among the nation's top-firms in its industry.

Job Description

Pay Range 56 to 60

We are seeking an IT Program Manager to join the company, a premier supplier, in Warren, OH.

While working in this clean, climate-controlled facility you will have the opportunity to be directly involved in the evolution of the industry. The position offers competitive compensation, comprehensive benefits options (medical insurance with BlueCross and BlueShield, 401k through Principal Financial and more!). Come work for a company that has been consistently recognized among the Best & Brightest Companies to Work For. Immediate interviews are available, apply today!

Responsibilities:

• Manage integrated IT services for their assigned sites, working with Performing Service Provider (PSP) resources—coach, counsel and mentor suppliers as required to provide effective integrated services.
  
• For each critical system at a site, understand the business requirements and manage the delivery of services to meet expectations.
  
• Develop strong collaborative IT, SIAM, Performing Service Provider (PSP) and business working relationships to ensure effective IT services
  
• Engage IT strategic teams to manage business client operational escalations.
  
• Understand the local and regional legal requirements and, on behalf of the client, act as the focal point for the execution of queries, audit, and other formal governance processes, including TISAX audit requirements and actions
  
• Provide local support for Business Continuity and Disaster Recovery Planning, coordination and testing activities, as requested
  
• Support other IT teams with local insights into service delivery performance, recommendations for improvements and execution of agreed actions
  
• Support IT financial processes for provisioning of services, including creation of purchase requisitions, purchase orders, appropriation request approvals, invoice review and approval, and invoice payment performance
  Must Haves (i.e. Basic Qualifications):
  
• 5+ years' experience in a Service Delivery Operations role
  
• Excellent interpersonal skills
  
• Ability to engage with multiple stakeholders both within Aptiv and in PSP teams including Senior Management
  
• Experience of working in a heavily IT reliant manufacturing environment
  
• Proven track record of successful delivery with Incident and Problem ownership
  
• ITIL Foundation certification
  
• Flexibility reflective of a 24/7 production environment
  
• Excellent English language skills
  The Company is an Equal Opportunity Employer and is committed to creating an equitable and inclusive environment for all.

Job Details

Start Date:

immediate

Job Order:

184729

Required Education:

Bachelor / Diploma

Position Type:

Contract

Required Travel:

None

Duration:

12 Months