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Field Application Support Engineering Manager - Hardware-Assisted Verification
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Siemens
Remote
Full-Time
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Job Description
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Software Req ID:
508842 Siemens EDA is a global technology leader in Electronic Design Automation software. Our software tools enable companies around the world to develop highly innovative electronic products faster and more cost-effectively. Our customers use our tools to push the boundaries of technology and physics to deliver better products in the increasingly complex world of chip, board, and system design. Position Overview The Field Application Engineering Manager is a key leader driving customer success and business growth in the Americas region. In this role, you will lead a team of Field Application Support Engineers to resolve customer issues and ensure overall customer success and satisfaction—collaborating closely with account and product teams and helping customers realize long‑term value from Siemens EDA solutions. As a people leader, you will develop and mentor Field Application Support Engineers, coordinate resources across accounts, and partner with sales leadership and other Field Application Engineering Managers to drive customer success and satisfaction across the region. Job Responsibilities- Provide guidance and technical leadership to Support Engineers as they resolve customer issues.
- Partner with account teams to ensure support activities align with current sales campaigns and future sales success.
- Partner with product teams to resolve product issues and provide feedback on products.
- Provide customer, market, and competitive insights to inform portfolio and account sales strategies.
- Coordinate technical resources across accounts to support prioritized engagements.
- Lead, mentor, and develop a team of Field Application Support Engineers, setting expectations for technical excellence and consistent delivery. Required Knowledge, Skills, Education, and Experience
- BS in Engineering/Computer Science and a minimum of 7 years of related experience; or equivalent combination of education and work experience.
- Strong technical background in hardware-assisted verification in emulation and/or prototyping (both preferred), verification methodologies and digital semiconductor design.
- Strong communication, team-building, and cross-functional collaboration and relationship-building skills, as evidenced through demonstrated success leading technical engagements or projects.
- Expertise in translating technical success into business outcomes, prioritizing customer issues, and establishing and reinforcing practices and procedures to drive customer success.
- Ability to drive cross-portfolio collaboration with Product Engineering, R D, Support, and Services.
- Willing to travel up to 10%