Essential Duties & Responsibilities Project & Delivery Management:

Lead end-to-end planning and delivery of IT initiatives in partnership with business stakeholders, ensuring clarity on scope, priorities, dependencies, risks, and outcomes. Facilitate pragmatic project governance appropriate to the organization's informal project management culture. Coordinate delivery across application, data, infrastructure, and vendor teams where responsibilities span multiple functions. Track milestones, risks, and decisions; proactively remove blockers and escalate issues when required. Produce concise, executive-ready status updates focused on progress, risks, value delivery, and next actions. Change Management & Solution Enablement Partner with business and IT leaders to ensure solutions are implemented effectively—not just delivered technically. Support solution rollout planning, readiness assessment, adoption activities, and transition to operations. Ensure roles, responsibilities, and process changes are clearly understood and documented as part of delivery. Process Engineering & Playbook Development Design and document scalable delivery processes, templates, and playbooks to improve IT execution consistency over time. Identify and introduce fit-for-purpose tools for planning, tracking, communication, and delivery governance—balancing rigor with agility. Continuously improve delivery practices based on lessons learned, delivery challenges, and organizational maturity. Vendor & Partner Management Act as a coordination and control point for IT vendors and implementation partners across active initiatives. Ensure vendor deliverables, timelines, and dependencies are transparent and aligned with internal capacity. Support contract execution, service expectations, and issue resolution in collaboration with IT and procurement leadership. Audit, Risk, and Governance Support Support internal and external audits related to IT initiatives, delivery controls, and process documentation. Ensure core delivery artifacts, approvals, and decision logs are maintained to an audit-appropriate standard. Help standardize lightweight governance practices that reduce operational risk without slowing delivery. Cross‑Functional Leadership & CIO Enablement Serve as a trusted partner to the CIO, helping translate strategy into executable initiatives. Engage regularly with department leaders (IT, Data, Finance, Operations, Compliance) to align priorities and sequencing. Support capacity planning, intake clarity, and prioritization across the IT portfolio. Qualifications & Skills Bachelor's degree in information systems, business, or equivalent experience. 5-8+ years of experience in IT project, program, or delivery management in a complex, cross-functional environment. Proven ability to deliver outcomes in organizations with evolving or informal project management standards. Experience launching or facilitating a data governance framework is a plus. Strong experience working directly with senior leaders and executive stakeholders. Demonstrated success in leading initiatives without formal authority. Exceptionally organized with strong follow‑through. Proactive problem solver with a "figure it out and fix it" mindset. Comfortable navigating ambiguity and creating structure where none exists. Strong written and oral communication; able to translate complexity into executive‑level clarity. Influential relationship builder who earns trust quickly across functions.

Pay:

$130,000.00 - $150,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Experience:

IT management: 5 years (Required)

Location:

Austin, TX 73344 (Required)

Work Location:

Hybrid remote in Austin, TX 73344