JOB DESCRIPTION

This role is a combination of a Project Manager and a Systems Administrator position.

Years of Experience:

3+ years in Project Management, 3+ years in System Administration, 10+ years

Business Experience Key Skills:

SAP, Purchasing background, Communication and Documentation Skills. SAP Certification is a Plus.

Work Mode:

Hybrid with Onsite work Tues., Wed., Thurs.

Title:

Zip Administrator

The Zip Administrator will own the configuration, maintenance, and continuous improvement of

our Zip intake-to-pay procurement orchestration platform. This role partners with procurement,

legal, sourcing, and finance stakeholders to build intake forms, approval workflows, and routing

logic that support efficient, compliant purchasing operations, while integrating Zip with enterprise

systems such as ERP and ticketing platforms. Key Responsibilities

• Configure, build, and maintain complex conditional approval workflows, dynamic intake
  forms, and routing logic within the Zip platform.
  
• Partner with procurement, legal, sourcing, and business stakeholders to translate
  purchasing and intake requirements into scalable Zip workflow designs.
  
• Manage service requests, triage issues, and troubleshoot workflow or routing logic
  problems using ticketing systems such as Jira.
  
• Support and maintain integrations between Zip and enterprise systems, including ERP
  platforms, to ensure accurate, timely data flow across procurement, finance, and
  sourcing processes.
  
• Provide day-to-day production support for procurement, legal, and sourcing teams,
  resolving issues and ensuring platform uptime and data integrity.
  
• Test, validate, and release workflow and configuration changes, including regression
  testing during Zip platform updates.
  
• Monitor platform performance, user adoption, and workflow efficiency, recommending
  and implementing improvements as purchasing processes evolve.
  
• Document workflow configurations, business rules, and administrative procedures to
  support knowledge sharing and audit readiness. Required Qualifications
  
• 2-3+ years of hands-on experience configuring, administering, or building workflows
  within Zip or a comparable intake/procurement orchestration platform.
  
• Working knowledge of procurement, supply chain, or SaaS operations and how
  purchasing requests move from intake through approval and fulfillment.
  
• Strong analytical and organizational skills, with experience designing, testing, and
  launching automated approval and routing logic.
  
• Experience partnering with cross-functional stakeholders, including procurement, legal,
  sourcing, and finance, to gather requirements and translate them into system
  configurations.
  
• Familiarity with ticketing or service management tools such as Jira for issue tracking and
  support.

Excellent written and verbal communication skills, with the ability to document processes

clearly for technical and non-technical audiences. Nice to Have (Preferred Qualifications)

• Experience with SAP or other ERP platforms, particularly integrating purchasing
  modules (such as SAP MM) with intake or procurement orchestration tools.
  
• Demonstrated skill in purchasing business process design, including requirements
  analysis, process mapping, and configuration of purchasing workflows.
  
• Experience supporting procure-to-pay or source-to-pay process improvements in an
  enterprise environment.