ERP Ops Manager

We are looking for an experienced ERP Operations Manager to join our team in Fort Mill, South Carolina. This is a contract-to-permanent position, offering an excellent opportunity to lead ERP support functions and contribute to the enhancement of data-driven strategies within our organization. The role requires a hands-on approach, strong leadership skills, and the ability to foster structure and improvements in end-user experiences.

Responsibilities:

• Oversee ERP operations, ensuring consistent support and seamless functionality across all systems.
• Manage and mentor a team of two direct reports, with plans to expand the team by adding an ERP lead.
• Lead efforts to improve the structure and efficiency of ERP support, focusing on enhancing the end-user experience.
• Collaborate with cross-functional teams to gather business requirements and implement solutions that align with organizational goals.
• Act as a change agent, driving initiatives to modernize ERP processes and data management practices.
• Utilize tools such as MySQL, Power BI, and data analytics to support strategic projects, including data warehousing.
• Ensure timely resolution of system issues while maintaining a proactive approach to problem-solving and process improvements.
• Communicate effectively with stakeholders at all levels, fostering a collaborative and productive work environment.
• Work onsite five days a week to provide hands-on leadership and support to the team.
• Maintain alignment with organizational objectives by managing resources and priorities effectively.