IT Project Coordinator

IT Project Coordinator Wistron GreenTech (Texas) Corporation - 3.0 McKinney, TX Job Details Full-time $25 an hour 4 hours ago Qualifications Equipment service recordkeeping Data integrity assurance Endpoint Security Bachelor's degree in information technology Linux support Equipment repair Team leadership Improving system uptime or availability Database backup and recovery IT system monitoring ERP systems Hardware maintenance Data recovery Server backup and recovery Operating system updates Microsoft Exchange Mid-level SQL Maintenance activity documentation Data integrity and documentation Production systems Patch management Bachelor's degree Technology management Email configuration (technical support) Productivity software support Desktop (troubleshooting support) Desktop applications WAN Contingency planning Full Job Description Summary/Objective The Associate in the MIS department is responsible for the health, security, and performance of the organization's digital infrastructure. This role ensures 24/7 operational continuity by managing data communications, ERP systems, and critical backups. A primary focus is the proactive monitoring of core systems to resolve hardware, software, and network issues before they impact department productivity.

Key Responsibilities Infrastructure & Networking:

Support and maintain data communications networks (LAN/WAN) and provide comprehensive maintenance for all IT equipment.

ERP System Management:

Act as the technical lead for the Enterprise Resource Planning (ERP) system, ensuring data integrity and application availability. 24/7

Operations Support:

Provide around-the-clock technical oversight to maintain "always-on" business applications and services.

Data Integrity:

Execute and verify daily DB backups and lead disaster recovery protocols to prevent data loss.

Security & Compliance:

Manage antivirus updates across all endpoints and ensure security patches are applied to operating systems.

End-User Enablement:

Administer Office support applications, E-mail (Exchange/O365), and MS Office suites.

Help Desk Leadership:

Resolve multi-tiered hardware and software problems for department employees in a prompt, professional fashion. Follow all company's policies and procedures. Communicate effectively and respectfully with individuals from diverse backgrounds. Promote collaborative and team-oriented workplace culture. Perform additional duties as assigned.

Technical Qualifications Operating Systems:

Proficiency in Windows Server and Desktop environments (Linux knowledge is a plus).

Networking:

Strong understanding of TCP/IP, switches, routers, and firewalls.

Software:

Advanced knowledge of Microsoft 365, email administration, and ERP architecture.

Backups:

Experience with enterprise-level backup software and database management (SQL/Oracle). Qualifications Bachelor's degree in information technology is preferred

Analytical Thinking:

Ability to design monitoring frameworks and diagnose complex network issues.

Responsiveness:

A "service-first" mindset with the ability to act quickly in a 24/7 environment.

Organization:

Capable of maintaining detailed logs of antivirus updates, equipment maintenance, and backup successes.