Service Delivery Manager, Network Project Delivery Calance

US - 3.6

Plano, TX Job Details Temp-to-hire $85 - $95 an hour 20 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance Qualifications Wireless network design Cost management Implementing network security protocols Customer communication Implementing telecommunications network infrastructure projects Project change management Network migration projects English Cost control Change management Schedule management Network switching Vendor relationship management Network infrastructure project management IT portfolio management Managing projects Network routing Project risk management 802.11 (Wi-Fi) VPN Full Job Description [ Service Delivery Manager, Network Project Delivery[

Our Client:

Ready to lead where network infrastructure meets operational technology? A leading technology and mobility solutions provider is seeking a Service Delivery Manager, Network Project Delivery. This role offers the chance to shape a scalable service delivery model and advance your leadership career.

Position:

Duration:

6 - Month Contract to

Hire Location:

Plano, Texas, United States Work Arrangement:

Onsite in Plano, TX (Contract-to-Hire), 3 days a week onsite

Role Summary:

Lead a network project delivery organization supporting LAN, WAN, Operational Technology (OT), network security, and wireless initiatives. You will oversee two Project Delivery Leads and a team of approximately 40, driving governance and Quality, Cost, and Delivery (QCD) across the portfolio. As the customer's senior point of contact, you will build trusted executive relationships while championing Kaizen and operational excellence. This role also transforms in-house delivery into a standardized, scalable service offering.

Responsibilities:

Establish delivery governance, including stage gates, change control, and reporting cadence across LAN, WAN, OT, security, and wireless projects. Allocate resources across the team, balancing skills, workload, and priorities. Track portfolio KPIs (schedule, cost, quality, utilization, satisfaction), managing risks and escalations. Deliver executive reporting and negotiate scope, priority, and resource trade-offs. Coach and develop Project Delivery Leads and team members, including hiring and succession planning. Select and manage partner companies, including contracts and acceptance criteria. Define service catalog, SLAs, and operating model, driving Kaizen across delivery processes.

Ideal Candidates Will Have:

8+ years in IT infrastructure or network engineering, including 5+ years in network project delivery 3+ years leading leads, managers, and teams of 20+ Manager-level customer-facing experience Experience transitioning project work into managed services (ITIL service design and transition)

Required Skills/Experience:

Routing and switching, WAN (MPLS, SD-WAN, VPN), LAN, Wi-Fi design, and network security (firewalls, NAC, segmentation) Multi-project portfolio management, including scope, schedule, cost, risk, and change Vendor or partner management Excellent communication, judgment, and documentation skills; business-level English Bachelor's degree in IT, Computer Science, Engineering, or equivalent experience

Other Skills:

PMP, PgMP, ITIL 4, CCNP/CCIE, or CISSP OT/industrial networking (Purdue model, ISA/IEC 62443) Lean or Kaizen methods

ServiceNow, Jira, Microsoft Project, or Power BI Calance Consultant Benefits Offerings:

EPO/PPO Medical Plan (Anthem) HMO/PPO Dental programs (Anthem) Vision - VSP (MetLife) 401K VOYA Retirement vesting program Who is Calance? Calance is a global IT company with operations in the United States, Canada, and India. Over the years, Calance has grown organically and has acquired numerous successful IT Services firms along the way. As a result, the company today is a mix of diverse cultures, talents, and expertise that collaborate globally to bring our best capabilities and thinking to clients. Calance also offers benefits which includes Medical, Dental, Vision care, and 401K. Calance - the place to grow. www.calance.com