As a Data Quality & Assurance Lead at USAA, you will be instrumental in enhancing program efficiency and effectiveness by implementing diverse techniques and tools for data management. This role involves supporting critical information management functions, including metadata, data quality, retention, and security, ensuring data integrity and compliance across the enterprise. What You'll Be Doing Assist the IMA Director in integrating information management practices into business and technology processes. Identify and influence opportunities for process improvements across all IMA responsibilities and data spokes. Lead discussions with cross-functional teams on complex problems, aligning best practices and tools. Influence or assist with work prioritization based on criticality and risk. Influence others across business areas to implement and enhance information solutions. Maintain the validity of Information Asset Inventories. Champion and support the delivery of information in accordance with Information Governance standards. Lead the integration of Information Management practices into existing processes, including new technologies. Lead Data Lineage collection and stitching for end-to-end data flow. Lead the identification and resolution of complex data quality concerns. Assist Stewards in designing data quality rules, thresholds, and metrics for critical business processes. Develop process enhancements to mitigate data quality risks, including plan development and control oversight. Define and oversee high-risk data quality corrective action plans. Oversee compliance assessment by reviewing and documenting failures from data quality checks. Lead the implementation of Data initiatives within data spokes to mitigate risk and perform root cause analysis. Influence others to implement and improve data quality practices. Develop Master and Reference Data processes aligned with Enterprise Policies and Standards. Ensure the quality and maintenance of master and reference data. Oversee compliance assessment by identifying and escalating potential corporate risks. Partner with IT and other Information Management resources to define and implement complex Access Management strategies. Lead Privacy initiatives through classification and analysis of sensitive data. Ensure compliance and remediation of sensitive data to mitigate inherent risk. Your Well-being Matters Comprehensive medical, dental, and vision plans 401(k) retirement plan Pension plan Life insurance Parental benefits Adoption assistance Paid time off program with paid holidays 16 paid volunteer hours Various wellness programs Career path planning Continuing education assistance Your Well-being Matters USAA offers a comprehensive benefits package designed to support employees' physical, financial, and emotional well-being. This includes robust medical, dental, and vision plans, along with a 401(k) and pension plan for financial security. Employees also receive life insurance, parental benefits, adoption assistance, and a generous paid time off program that includes paid holidays and dedicated volunteer hours. Additionally, USAA provides various wellness programs and support for career development through path planning and continuing education. Who We're Looking For We are seeking a highly experienced Data Quality & Assurance Lead with a Bachelor's degree in a business or science field, or equivalent experience. The ideal candidate will possess over eight years of experience in information management, business application, or data delivery, or six years with an advanced degree. You should have demonstrated expertise in developing and implementing complex Information Management strategies and a proven track record of leading projects that apply data management practices and tools. Advanced SQL knowledge is essential, alongside the ability to lead problem analysis and resolution, and to synthesise information for strategic recommendations. Experience leading project teams, working within Agile Methodology, and possessing expert communication skills for all management levels is crucial. Indirect leadership experience and a background in coaching and mentoring on information management practices are also highly valued. Experience in regulated industries such as financial services, insurance, or banking, along with a CDMP certification, would be a significant advantage. We also value US military experience or being a military spouse/domestic partner. Bachelor's degree in a business or science field, or 4 years of relevant experience. 8+ years of experience in information management, business application, or data delivery, or 6 years with an advanced degree. Demonstrated expertise in developing and implementing Information Management strategies or processes in complex situations. Proven experience leading projects applying data management practices and tools. Advanced SQL knowledge, including SQL-based languages. Demonstrated ability to lead analysis and resolution of problems, escalating when necessary. Experience synthesising information/data and research to recommend information management initiatives. Experience leading project or support teams to define, redefine, or manage data. Experience working in Agile Methodology. Expert communication skills with the ability to deliver presentations to all management levels. Experience in indirect leadership to deliver results. Demonstrated information management expertise, including coaching and mentoring. Financial services, insurance, banking, or other highly regulated industry experience is preferred. CDMP (Certified Data Management Professional) certification is preferred. US military experience or being a military spouse/domestic partner is a plus. What's in It for You? Flexible work environment with 4 days per week in the office Opportunity to work in San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, or Charlotte, NC Competitive salary based on experience and market data Potential for pay incentives based on corporate and individual performance Relocation assistance is not available for this position Lead Data Quality & Assurance at USAA Join USAA as a Data Quality & Assurance Lead and drive critical data management efforts within a mission-driven organisation. You'll enjoy a flexible work environment, competitive compensation, and a comprehensive benefits package, all while contributing to the financial security of the military community.