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Mobile Device Management (MDM) Engineer
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Advance Digital Systems
Washington, DC (In Person)
Full-Time
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Job Description
The Organization is seeking an experienced Senior Mobile Device / Endpoint Management Engineer to join our Tier 2/3 organization supporting the End Point Engineering and Operations team. This role requires strong technical expertise in Enterprise Endpoint Management solutions, including Microsoft Intune, Jamf , and Apple Business Manager , with the ability to engage across multiple platforms to solve complex technology challenges. Primary Responsibilities
- Provide tier 2/3 technical support for endpoint device ecosystem
- Troubleshoot and resolve complex mobile device management issues
- Develop and deploy configuration profiles, security policies, and app management solutions for iPhones and iPads via Microsoft Intune
- Develop and deploy configuration profiles, security policies, and app management solutions for Mac computers via Intune or Jamf
- Support business enablement applications including Microsoft 365 suite
- Collaborate with IT and business stakeholders to resolve technical challenges
- Develop and maintain technical documentation
- Participate in mobile technology projects and initiatives Required Qualifications
- Over 7+ years of related professional experience
- 5+ years providing desktop support using service management platforms ( ServiceNow or similar )
- 3+ years deploying, configuring and supporting iOS/iPadOS in enterprise environments
- 3+ years administering MDM/MAM solutions ( Intune, Jamf, or similar)
- 5+ years supporting business applications such as Microsoft 365 products
- Strong network and VPN diagnostics and troubleshooting capabilities
- Proficient in at least one scripting language (PowerShell, Python, JavaScript, or Swift)
- Experience with PKI concepts and certificate integrations
- Familiarity with SD K integration into mobile applications
- Experience managing headless Linux servers and terminal navigation
- Experience using foundational tools in DevSecOps and IT operations landscapes (Splunk, GitLab)
- Proficiency with Microsoft Project, Visio, Excel, PowerPoint, SharePoint, Teams Preferred Qualifications
- Bachelor''s degree in Information Systems, Computer Science or related field
- Relevant certifications (A+, MCDST, MTA, MOS, or similar)
- Experience with Power BI Mobile application development experience __________________________________________________________________ No Phone calls Please Please apply with your resume in a word file including all your contact details