Mobile Device Quality Engineer

• Samsung Account Linstar solution corporation Irving, TX Job Details Full-time From $85,000 a year 1 hour ago Qualifications Customer communication Defect resolution root cause analysis Smartphone (troubleshooting support) Preventive action implementation Statistical Process Control Direct client contact Process improvement Corrective and preventive actions (CAPA) Quality control experience within electronics industry Quality inspection Productivity software Quality audits Process management Failure analysis Excel data analysis

Full Job Description Job Summary Position:

Quality Engineer Location:

[Irving, TX]

• Onsite Pay:

  Up to $85,000/year We are looking for an experienced Quality Engineer to support mobile device quality at Rexi. This person will be the main point of contact with Samsung on quality matters, driving issue resolution and making sure products meet Samsung's quality standards. Responsibilities
• Act as the primary quality contact with Samsung; join meetings, share reports and follow up on action items
• Monitor and analyze quality data (defect rates, yield, returns) for Samsung mobile devices
• Lead root cause analysis and corrective/preventive actions (8D, CAPA) for quality issues
• Develop and maintain inspection standards, test procedures and quality documentation
• Handle customer complaints and quality escalations from Samsung and drive them to closure
• Support audits and make sure processes comply with Samsung and internal quality requirements
• Work with production, engineering and operations teams to improve process quality
• Prepare regular quality reports for management and the customer Requirements
• Bachelor's degree in Engineering or a related field
• 5+ years of quality experience in the mobile device industry
• Hands-on experience with Samsung phones (Samsung or a Samsung partner/vendor)
• Strong communication skills, with experience working directly with customers
• Knowledge of quality tools: 8D, RCA, FMEA, SPC, CAPA
• Proficient in MS Office (Excel, PowerPoint) Preferred
• Korean language skills (a plus for communication with Samsung)
• Experience with smartphone repair, refurbishment or reverse logistics
• ISO 9001 or related quality certification (e.

g., ASQ CQE)

Pay:

From $85,000.00 per year Application Question(s):

• Knowledge of quality tools: 8D, RCA, FMEA, SPC, CAPA
• Hands-on experience with Samsung phones (Samsung or a Samsung partner/vendor)
• 5+ years of quality experience in the mobile device industry

Work Location:

In person