Certification Administrator

Job Description The Certification Administrator is responsible for end-to-end management of digital certificates across all lines of business within the organization. This role ensures certificates are properly issued, renewed, validated, paid for, and integrated across enterprise systems, supporting security, compliance, and operational continuity. The position plays a critical role as certificate lifecycles shift toward shorter validity periods and increased automation.

Key Responsibilities:

• Own and manage the full lifecycle of digital certificates across all business groups
• Ensure certificates are valid, renewed on time, and properly licensed/paid for
• Support and manage 200-250 active certificates, with validity shifting from ~200 days to 45-day lifecycles by year-end
• Administer and support DigiCert Trust Lifecycle Manager (TLM), including: Installation, configuration, patching, and upgrades Troubleshooting automation issues and failures Integrating TLM with the existing enterprise environment
• Act as the primary point of contact for certificate-related issues across all lines of business
• Monitor certificate health, expiration, and usage to prevent outages or security risks
• Ensure middleware platforms are functioning properly as part of certificate operations
• Participate in an on-call rotation (once every 10-11 weeks) to address certificate or middleware-related incidents We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Insight Global's Workforce Privacy Policy:

https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Strong understanding of how digital certificates work, including:

• Certificate types, criteria, usage, pricing, and lifecycle management Experience administering certificate management platforms, such as:
• DigiCert Trust Lifecycle Manager (TLM)
• Venafi, Sectigo, AppViewX, or similar tools Experience supporting Windows and Linux environments Ability to troubleshoot and resolve issues in automated certificate workflows Comfortable working across multiple business units and large enterprise environments
• Experience with Ansible
• Middleware background (major plus; training can be provided if needed)
• Familiarity with Splunk for monitoring, logging, or troubleshooting
• Experience supporting or integrating security tools in complex enterprise environments
• Experience in large organizations where certificate governance and scale are critical