Network Engineer

Description We are looking for a Network Engineer to support a growing retail organization in San Francisco, California. This Long-term Contract opportunity is ideal for someone who thrives in a hands-on onsite environment and can strengthen office connectivity, collaboration technology, and end-user support. The role focuses on building out reliable network infrastructure, improving wireless performance, and helping create a scalable IT foundation for an expanding team.

Responsibilities:

• Oversee the deployment and optimization of network infrastructure for a newly established 7,000-square-foot office in San Francisco, California.
• Plan and execute the transition from Ubiquiti/Unifi equipment to Cisco Meraki solutions to improve consistency, visibility, and network reliability.
• Diagnose and resolve WiFi and internet performance issues to maintain dependable connectivity for onsite employees and meeting spaces.
• Configure and support four conference rooms, including audiovisual components, Zoom integration, and room scheduling displays.
• Deliver onsite technical assistance for employee onboarding, offboarding, workstation setup, and daily ticket resolution across hardware and connectivity needs.
• Partner with engineering leadership and the broader IT organization to prioritize local infrastructure needs and establish effective support processes.
• Help build foundational IT operations in a growing environment by identifying gaps, recommending improvements, and supporting rollout activities.
• Travel occasionally to another company office when needed to provide hands-on infrastructure and technical support. Requirements
• Hands-on experience with Cisco networking technologies, including routers, switching, and Meraki administration.
• Strong understanding of wireless networking, internet connectivity troubleshooting, and office network performance tuning.
• Background supporting conference room technology, including Zoom, room booking systems, and audiovisual equipment.
• Proficiency with both Mac and Windows environments, including device setup and end-user hardware support.
• Ability to provide onsite desktop support and manage a steady volume of technical service requests effectively.
• Comfortable working in a fast-paced, evolving environment where infrastructure and support processes are still being established.
• Strong communication and collaboration skills with the ability to work closely with engineering leaders, IT teams, and office staff.

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