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PC Network Specialist

Job

Exchange Bank

Santa Rosa, CA (In Person)

$67,704 Salary, Full-Time

Posted 3 days ago (Updated 19 hours ago) • Actively hiring

Expires 7/24/2026

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Job Description

Essential Functions:
PC/Network Support:
Configures and installs hardware or software that supports critical business needs. Involved in the installation and rollout of new software packages, upgrades, and new desktop hardware. Sets up and connects to peripheral equipment, including printers and scanners, and troubleshoots and resolves malfunctions. Receives and addresses service requests from individual end users or from the help desk. Maintains inventory of parts or components, tracks progress of service requests and updates ticketing systems, and logs repairs and services performed. Support the Bank's employee user community. Respond to trouble calls from Computer Operations, Technical Support, and the user community for PC's and the Network. Evaluate and test personal computer and network software products. Install applications software at the workstation level. Instruct non-technical users on the use of software products. Determine user requirements and operational needs for PC/Network applications. Support remote connectivity (ie: VPN and MFA support). Create and maintain desktop and laptop images. Support mobile devices such as iPhones, iPads, etc. Support active directory including troubleshooting and resolving user and access rights issues.
Non-Essential Functions:
Perform special projects as assigned. Perform other duties as assigned.
Minimum Qualifications:
A combination of education and experience equivalent to an associate degree and knowledge typically gained through a minimum of one year of PC support experience. Valid Driver's License required Comp TIA Network + certification preferred. Knowledge of banking software applications and functionality. Knowledge of bank network including local area network, phone lines, VPN access, connections and services. Skills operating a personal computer including word processing, spreadsheet, and presentation software. Skills troubleshooting computer hardware and software. Ability to stand, bend, stoop, sit, walk, twist and turn. Ability to lift up to 50 pounds frequently. Work environment is indoors/outdoor with a majority of time being spent inside.
Compensation:
The hiring range for this position is $27.85-$37.25 per hour. The compensation offered will fall within this range, commensurate with the candidate's applicable experience, education, and skills.