Lead Avaya IP Office & Network Specialist

Lead Avaya IP Office & Network Specialist UT Networks Torrance, CA Job Details Full-time $62,400 - $83,200 a year 6 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Management Avaya Implementing cloud migration projects Equipment installation System design Network switch Security system Infrastructure architecture design System maintenance VLAN Cisco routers/switches implementation VoIP Surveillance Mentoring Telecommunication Network performance optimization System architecture design Low voltage Network infrastructure management Senior level Research & development Full Job Description Job Summary We are seeking a Lead Technician who is a master of the Avaya IP Office ecosystem and a powerhouse in networking. As we evolve from traditional telecommunications into AI-assisted security and cloud-integrated infrastructure, we need a leader who can bridge the gap between reliable hardware and the future of intelligent surveillance. If you are a certified expert who understands that a great phone system is only as good as the VLAN architecture it sits on, we want to talk to you.

Duties System Architecture:

Lead the installation, programming, and maintenance of Avaya IP Office (Core Servers, Modules, and Endpoints).

Network Optimization:

Design and implement robust VLAN configurations on managed switches to ensure dedicated bandwidth and security for VoIP and surveillance traffic.

Infrastructure Migration:

Manage the transition for clients moving from traditional PRI lines to SIP Trunks and hybrid cloud environments.

Security Integration:

Deploy and troubleshoot NVR/IP surveillance systems, focusing on power support and network reliability.

R D & Training:

Evaluate and master new AI-assisted security products and cloud-based communication tools as they are integrated into our portfolio.

Requirements Certification:

Current Avaya IP Office Certified Implementation/Support Specialist (ACIS/ACSS).

Networking Mastery:

Expert-level knowledge of Layer 2/3 Switching and VLAN tagging. You should be able to configure a network from scratch to support high-density VoIP and Video traffic.

VoIP Depth:

Deep understanding of SIP protocols, codec optimization, and jitter/latency troubleshooting.

Lead Experience:

Proven experience managing complex job sites and mentoring junior technicians.

Growth Mindset:

A genuine curiosity for AI-assisted security and a drive to stay ahead of the curve in cloud technology. Technical "Must-Haves" Proficiency with Avaya Manager, System Status, and Monitor. Strong experience with managed switches (Ubiquiti, Cisco, or similar). Knowledge of low-voltage standards and hardware power requirements (UPS/NVR support).

Pay:

$62,400.00 - $83,200.00 per year

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person