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Technical Lead
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Tata Consultancy Services Limited
Wilton, CT (In Person)
$200,000 Salary, Full-Time
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Job Description
Must Have Technical/Functional Skills
- Strong experience in SAP ME and SAP MII with deep understanding of manufacturing execution processes.
- Proven expertise in integration of
SAP ME/MII
with SAP ERP modules (PP, EWM).- Hands-on experience with SAP Plant Connectivity (PCo) and integration with custom applications.
- Solid experience in Plant Floor Application Support across multiple sites (e.g., Wilton, San Diego or similar environments).
- Good understanding of ITIL processes, including Incident, Problem, and Change Management.
- Ability to deliver support services within SLA, ensuring high availability and effective issue resolution.
- Experience working in a support model (L2/L3) with strong troubleshooting and root cause analysis skills.
- Involvement in transition and knowledge transfer activities, with ability to understand end-to-end application landscapes.
- Strong stakeholder management skills with ability to interact with customers and ensure seamless support experience.
- Experience coordinating with cross-functional teams for issue resolution and system improvements.
- Ability to align with project and LCM teams to plan and execute application upgrades.
- Experience in evaluating manufacturing requirements and identifying process gaps.
- Strong skills in conducting gap analysis and recommending MES solutions.
- Exposure to evaluating multiple MES products and selecting the best-fit solution.
- Ability to lead MES consultants and drive implementation of scalable manufacturing solutions.
- Experience in preparing functional and technical specification documentation. Roles & Responsibilities
- Knowledge on Integration of SAP ME with SAP ERP modules:
PP, QM, PM, SAP EWM & SAP
PCo- Experience in support model & knowledge on Incident, Changes & Problem Management
- Provides service delivery as per ITIL process to accommodate flexible support. compliant with the SLA to deliver effective resolution
- Provide Plant floor application Support in various site in USA
- Need to be involved in Transition plan activities with both Solution and Support teams to understand the complete application landscape
- Interact with customers and make sure high availability of application with on time support
- Coordinate with various support teams and troubleshooting technical problems.
- Coordinate & align with project & LCM (Life Cycle Management) team make sure application upgrades planned & executed well Salary Range $180,000-$220,000 years