Job Title:

Network Support Technician Salary:

$85,000

Location:

Windsor Locks - On-site (with flexibility if applicable)

Employment Type:

Direct Hire Why take a Network Support Technician role with this company? Be a key player in maintaining and securing enterprise network infrastructure Work with advanced technologies in a Microsoft Hyper-V environment Collaborate with internal teams and third-party vendors to resolve complex technical challenges Join a stable organization with opportunities for growth and professional development Make an immediate impact on network security and performance What will the Network Support Technician do? Maintain and administer computer networks, systems software, applications, hardware, network devices, and firewalls Implement and monitor network security measures to protect data and systems Troubleshoot, diagnose, and resolve hardware, software, and network issues Configure and manage Layer 2/Layer 3 switches, routers, and firewalls Manage access lists and security policies Monitor network performance and make necessary adjustments Collaborate with users and vendors to resolve system problems Assist in developing, implementing, and testing enterprise-wide security and patch management Utilize IT ticketing systems for service requests and change control documentation Train staff on network systems and security policies Manage Microsoft Group Policies and Active Directory for security and resource allocation Operate master consoles to monitor network and system performance Design, configure, and test networking hardware, software, and operating systems What the company needs in a

Network Support Technician:

Bachelor's degree in IT or related field, or equivalent technical certifications Minimum 3 years of experience as a Network Support Technician Strong understanding of network infrastructure, architecture, connectivity, and security in a Microsoft Hyper-V environment Ability to implement, administer, and troubleshoot network devices (firewalls, routers, switches, wireless access points) Knowledge of application transport and network infrastructure protocols Ability to create accurate network diagrams and documentation Proficiency in firewall rule implementation and access control policies Familiarity with SD-WAN design, implementation, and support

Bonus Points:

Relevant certifications (e.g., CCNA, Network+, Security+) Experience with virtualization technologies Advanced knowledge of cybersecurity best practices

Benefits & Perks:

Competitive salary and annual performance reviews PTO and paid holidays Comprehensive medical, dental, and vision plans Professional development and certification opportunities #

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