Job Description This Network Engineer will provide hands-on operational support across a large, distributed network environment. The day-to-day will focus on monitoring network alerts, working tickets and support requests, troubleshooting connectivity issues, and proactively responding to incidents. They'll also configure and deploy routers, switches, access points, communication circuits, and IP phones across stores, corporate locations, and distribution operations.
The engineer will also physically prep and configure network hardware, including bench builds, before equipment is shipped to other locations. They should be comfortable independently handling initial troubleshooting, resolving issues within their scope, and escalating larger incidents when needed. Skills and Requirements
- 3+ years of hands-on network engineering/support experience in an enterprise or multi-site environment
- CCNA required or previously held/expired, with demonstrated CCNA-level networking knowledge
- Strong network troubleshooting skills with the ability to independently triage and resolve connectivity issues
- Hands-on experience with Cisco routing and switching, TCP/IP, VLANs, wireless, WAN, and VPN technologies
- Comfortable configuring, deploying, and physically working with routers, switches, wireless access points, and other network equipment
- Ability to participate in an on-call rotation approximately one week every five weeksIndependent, hands-on self-starter who can contribute quickly within a small engineering team
- Experience supporting large multi-site or distributed environments with hundreds of locations
- Retail, branch, distribution center, or similar high-volume network experience
- Cradlepoint/Ericsson, LTE/5G failover, or wireless WAN experience
- SD-WAN or DMVPN exposure
- Palo Alto experience or certification
- VoIP/IP phone deployment or Cisco Unified Communications experience
- Network automation exposure using Python, Ansible, or APIs We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.