Citrix Administrator

Citrix Administrator at HCLTech Citrix Administrator at HCLTech in Jacksonville, Florida Posted in 1 day ago.

Type:

full-time

Job Description:

Title

• Citrix + Nutanix Location
• Jacksonville, Florida Provide Level 3 (SRE) operational support for the customer VDI products and services Support in the recruitment, provision and management of Level 2 and Level 3 global teams to support the customer follow-the-sun environment Manage and run production environments that deliver the customer VDI products Maintain and execute all DR activities in support of in scope products Partner within Monitoring & Stability, Virtual, Mobility and the other EUC functions to enhance and advocate availability and resilience of End User products.

This is both to underpin the customer delivery of core business applications and to support the customer ability to serve our clients and to create revenue Apply a rigid SRE / DevOps framework to ongoing monitoring and automation of the products under support Available for an on-call rota to cover incident management out of hours / weekend Adheres to and promotes the Company values and ethical framework Your skills and experience A background in SRE or DevOps in Virtualisation technologies, ideally Citrix and Nutanix Experience supporting large organizations in globally diverse locations Knowledge and experience of supporting and administrating enterprise level Windows devices and configuration and management systems At least three years' experience scripting at an advanced level with PowerShell in automating solutions to virtual and Windows desktop environments At least three years' experience with setting up the monitoring of Windows desktop or virtual environments and implementing hands-free healing based on events with tools like: Systrack, New Relic and Citrix Analytics At least two years' experience setting up, configuring and implementing Virtualization products At least two years' experience managing and maintaining Citrix virtual tools like Citrix Director, Citrix DaaS and Citrix WEM/UPM Experience with implementing or running synthetic testing in a virtual or desktop environment to eliminate manual or semi-automated health checks and post-change testing will be an advantage

• Deploy, configure, and manage Nutanix clusters (AHV, Prism Central, AOS, Files, etc.)
• Perform upgrades, health checks, patching, and capacity planning.
• Monitor system performance, identify issues, and implement solutions to ensure uptime and reliability.
• Collaborate with virtualization, network, storage, and security teams on infrastructure projects and improvements.
• Develop and maintain automation scripts and runbooks for Nutanix systems.
• Provide advanced troubleshooting and root cause analysis for Nutanix platform incidents.
• Ensure data protection, backup, and disaster recovery strategies are in place and tested.
• Work with vendor support (e.

g., Nutanix Global Support Services) for issue resolution and best practice guidance. Compensation and Benefits A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.