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Ultimate Health Plans

Provider Relations Representative (North Florida)

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Job Description

Ultimate Health Plans, Inc. ("UHP") is a fast growing Medicare Advantage health plan with its headquarters located in Spring Hill, Florida. UHP plans provide all the benefits of Original Medicare Parts A and B, plus additional benefits not available with Original Medicare. Position Summary Primary responsibility includes negotiations of physician/provider contracts and ongoing education / service to the physician / provider network in assigned market areas. Establishes and maintains ongoing relationships with the health plan's network of physicians, groups, hospitals, and ancillary providers. Company provides a car allowance and cell phone allowance. Essential Duties and Responsibilities include the following. Other duties may be assigned Conducts monthly service-educational visits to primary care physician offices Collaborate with sales team in making presentations to members and brokers Conducts monthly service/educational visits to targeted high volume/key specialty offices Conducts new provider orientations and educates providers regarding policies and procedures related to referrals, claims submission, credentialing documentation, web site education, etc. Works in cooperation with assigned Claims Department staff to conduct periodic service/educational visits to all participating hospital billing departments Manages provider demographic information changes (tax identification numbers, new addresses, etc.) and resolves identified problems Conducts a quarterly audit for each line-of-business and provider category to determine ongoing network needs and provides written network development goals Identifies, on a semi-annual basis, opportunities for re-negotiation of contracts by line-of-business and provider category and written re-negotiation goals Negotiates contracts within approved rate reimbursement arrangements Utilizes service guidelines to maintain network stability as it relates to provider terminations and panel closing by primary care physicians Implements, through service visits, educational tools for physician/providers and their practice staff Works closely, in assigned markets, with the Marketing / Sales Department staff and primary care physician practices to achieve/exceed membership growth projections within guidelines Abides by all compliance requirements for the Department of Financial Services Office of Insurance Regulation (DFS/OIR), Agency for Health Care Administration (AHCA) and the Centers for Medicare and Medicaid Services (CMS) as these apply to Provider Relations Department activities Builds strong relationships with providers and specialty care providers Maintains reference materials to support appropriate network utilization and program participation Works with new specialist providers in an effort to maintain continuity within the broad network Resolves high level claims issues while maintaining positive relationships Supervisory Responsibilities This job has no supervisory responsibilities. Requirements Proven experience in provider relations or a similar role within the healthcare industry. Strong interpersonal and communication skills to effectively engage with diverse stakeholders. Ability to analyze data and metrics related to provider performance. Familiarity with healthcare regulations and compliance standards is preferred. Proficient in using technology tools relevant to provider management. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's degree (B. A.) from four-year College or university; or three to five years related experience in Medicare contracting, provider relations, provider servicing; or equivalent combination of education and experience. If you are passionate about transforming the healthcare experience and building meaningful relationships, we invite you to apply today and become a vital part of our mission at Ultimate! Ultimate is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type:
Full-time Pay:
From $65,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
On the road

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance