6 Contract then Permanent Knowledge and competency of the following technologies: Cisco Catalyst Center SolarWinds or similar network monitoring tool ServiceNow (or other ticketing system experience) Documentation, Equipment Inventory, & Records Management (Knowledgebase Contribution) Enhanced Customer Service Enrichment Efforts, and Effective De-escalation Experience Cisco switches, routers, wireless equipment Firewall experience is a bonus Network troubleshooting OSPF, BGP, Multicast Call manager and unity system administration (OS level)
Cisco Webex Certifications:
Cisco CCNA preferred.
Pay:
$35.00 - $44.00 per hour Expected hours: 40.0 per week