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Dynamics 365 F&O Application Support Lead
Career Insights for Middleware Administrator
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Scorecard
Based on Georgia data
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What they do
A Middleware Administrator configures and manages middleware systems. Installs and configures the middleware components according to the clients business requirements. Develops documentation and trains others. Develop plans associated with upgrades or patches. Troubleshoots technical incidents, analyzes problems.
$113,766 / year median in Georgia
-3% projected decline
Job Description
Functional & Production Support Provide Level 2/3 support for D365 Finance & Supply Chain operations across: Source-to-Pay (S2P) Order-to-Cash (O2C) Record-to-Report (R2R) Project-to-Fixed Assets (P2FA) Acquire-to-Dispose (A2D) Troubleshoot application, workflow, integration, batch, and data issues while driving root cause analysis and permanent resolution. Month-End Close (MEC) Support Coordinate and support end-to-end Month-End, Quarter-End, and Year-End close activities. Monitor critical financial processes, batch jobs, and integrations to ensure timely and successful close execution. Partner closely with Finance and business stakeholders during critical close periods. Environment & Lifecycle Management Administer D365 environments through Lifecycle Services (LCS) and Power Platform Admin Center (PPAC). Manage Production, UAT, FUT, SIT, Development, and Data Migration environments. Execute environment refreshes, restores, cloning, migrations, and operational readiness activities. Release, Deployment & Change Management Lead production deployments during planned maintenance windows. Execute code releases, configuration migrations, and application deployments using Azure DevOps. Manage change governance, implementation planning, testing coordination, validation, and rollback procedures. Integration, Platform Updates & Patching Plan and execute D365 One Version updates, platform releases, hotfixes, and emergency patches. Perform impact assessments, regression testing coordination, and post-deployment stabilization activities. Support and monitor integrations, including: DMF Dual Write Dataverse Electronic Reporting Document Routing Agent Azure Services Middleware Platforms Third-Party ISVs Azure & Power Platform Administration Administer Azure resources supporting D365, including: Storage Accounts Key Vaults Managed Identities Service Principals Application Registrations Certificates Connectivity Components Operational Monitoring & Governance Monitor application health, batch processing, integrations, and overall environment performance. Maintain operational runbooks, support documentation, and monitoring processes.