QA Lead What You'll Do As a QA Lead , you will provide technical leadership for quality engineering across a portfolio of enterprise platforms and applications. You will define quality strategy, establish engineering best practices, drive end-to-end testing capabilities, and partner with Product, Engineering, Architecture, and Operations teams to improve software quality across a complex technology ecosystem. What You'll Be Accountable For Quality Strategy & Engineering Leadership Establish quality standards and engineering best practices across enterprise technology platforms. Serve as a trusted advisor to Product, Engineering, and Architecture teams on quality decisions. Drive adoption of shift-left testing and continuous improvement practices. Identify systemic quality risks and implement scalable preventative solutions. End-to-End & Integration Quality Own quality strategy for cross-platform business workflows and customer journeys across interconnected enterprise applications and services. Define end-to-end validation approaches for complex technology ecosystems. Ensure reliability and resiliency across integrated systems. Drive testing approaches for major platform initiatives, upgrades, and releases. Platform Reliability, Hardware & Peripheral Validation Define validation strategies for offline and degraded-mode behavior, transaction processing, data synchronization, queuing, and recovery scenarios. Establish certification approaches for hardware-integrated solutions, including printers, scanners, payment devices, tablets, kiosks, customer-facing displays, and networking components. Partner with environment and infrastructure teams to ensure device configurations, software versions, and deployments accurately reflect production environments. Drive compatibility and regression strategies across supported hardware variants and deployment configurations. Define approaches for validating phased rollouts and deployment risk. Automation & Technical Excellence Establish automation standards and frameworks. Drive adoption of automated testing across API, UI, integration, regression, and end-to-end testing layers. Partner with engineering teams to improve testability, observability, and CI/CD quality gates. Evaluate and recommend tools, frameworks, and technologies that improve engineering effectiveness. Release Governance & Production Readiness Define release processes, release readiness criteria, and production acceptance practices. Lead production readiness reviews and quality assessments for major releases. Analyze production issues and drive long-term quality improvements. Partner with Product, Operations, and Support teams to improve issue prevention and detection. Establish metrics and reporting that provide leadership visibility into platform quality and release health. Influence, Mentorship & Cross-Functional Leadership Mentor Quality Engineers across multiple teams on testing, automation, and quality engineering practices. Influence engineering roadmaps through quality insights and technical recommendations. Build strong relationships across internal teams and external technology partners. What You'll Bring Required Experience 8+ years of experience in Quality Engineering, Software Testing, SDET, or related disciplines. Demonstrated experience leading quality initiatives across complex, multi-team software systems. Strong background in end-to-end, integration, and system-level testing. Experience defining quality strategy and influencing engineering practices beyond your immediate team. Hands-on proficiency with at least one programming language such as Java, JavaScript/TypeScript, Python, or similar, including the ability to review and understand test automation code. Experience supporting transaction-based systems, enterprise applications, retail systems, payment platforms, hospitality platforms, or other high-volume operational environments. Required Technical Skills Test automation framework design and automation strategy at scale. API testing and service validation. CI/CD pipeline integration and quality gating. SQL and data validation. Linux environments and containerized testing using Docker.

Preferred / Nice

to Have Experience testing POS systems, kiosk applications, device-integrated solutions, or other hardware-connected enterprise platforms. Mobile and tablet automation experience using Appium, Android, or similar technologies. Experience with cloud platforms such as AWS or equivalent. Experience with event-driven architectures and messaging-based integration testing. Experience with performance, load, scalability, and resiliency testing. Leadership Skills Strong technical leadership and the ability to drive alignment across engineering, product, architecture, and operations teams without direct authority. Excellent communication and stakeholder management skills. Strong analytical and problem-solving capabilities. Demonstrated success mentoring and developing engineering talent. What Success Looks Like Success during the first year will be measured by: Reduction in production incidents and escaped defects. Increased automation coverage across critical business workflows. Release decisions driven by measurable quality data rather than subjective judgment. Improved quality engineering maturity and technical capability across the organization. Increased confidence, reliability, and stability across enterprise platforms and system integrations. a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }