Storage Client Solutions Engineer
IBM
Lowell, MA (In Person)
Full-Time
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Job Description
The team will:
- Engage with the entire IBM Storage brand - product managers, engineers, technologists, researchers, marketers, and sellers - and the same with our technology partners worldwide
- Prioritize and lead strategic client engagements with solutions engineering expertise
- Design, build, and operate a world-class strategically-aligned ISV program Our primary intention is to realize measurable, material, incremental business for the Storage product team accredited to our joint in-market solutions with technology partners.
- Support senior engineers in client discovery, requirement analysis, and early technical qualification
- Participate in conversations with clients on emerging technologies and challenging solution opportunities, providing research, demos, or technical collateral
- Conduct lab validation, PoC setups, solution testing, and basic architectural documentation
- Contribute to the creation of repeatable solution assets, including configuration guides, validation briefs, and internal knowledge articles based on the client solutions
- Support integration of successful client solutions into broader solutions roadmaps and GTM assets
- Assist with operational tasks for partner programs, enablement sessions, ecosystem onboarding, and curated demos
- Support analysis of solution adoption, customer/partner activity, and technical enablement metrics Required technical and professional expertise
- Enterprise storage or SDS fundamentals (IBM Storage, Dell, NetApp, Pure, Ceph, etc.)
- Basics of block, file, object, RAID, snapshots, replication, and performance concepts
- Virtualization platforms (VMware, Hyper V, KVM)
- Containers and orchestration (Kubernetes, OpenShift, Docker fundamentals)
- Basic understanding of cloud platforms (AWS, Azure, GCP)
- Exposure to data pipelines, AI/ML frameworks, or modern analytics platforms is a plus What Makes You a Great Fit
- A strong desire to learn new technologies deeply and continuously
- Curiosity and willingness to ask questions, experiment, and solve challenging problems
- Collaboration, transparency, and a "help first" mindset with teammates and partners
- Ownership mentality: you follow through, deliver, and care about impact
- A bias for action and resilience—comfortable learning through iteration and failure
- Clear communication skills and the ability to translate technical concepts simply Preferred technical and professional experience
- Discipline in program managing oneself and others to deliver on objectives
- Openness, transparency, and honesty with oneself and others as it pertains to intentions, objectives, plans, and execution
- A habit of facing and overcoming difficult technical and business challenges, or failing while putting forth one's best effort, leaning, and forging on
- An innate desire to deeply learn new technologies and customer workloads with a strong understanding of the problems being solved and the business value derived
- A bias for action and results, viewing failure as necessary and educational
- Taking ownership of one's tasks, contributing actively to projects and objectives, and understanding the impact of one's performance on the team's success
- A bias for exercising the principle of charity, interpreting the words and actions of others in the best, strongest, and most rational way possible IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer.
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