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Network Engineer
Job
Rockland Trust
Plymouth, MA (In Person)
Full-Time
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Job Description
Rockland Trust is a full-service commercial bank and financial services company committed to helping our neighbors reach their financial goals. Founded in 1907 and headquartered in Massachusetts, we proudly serve individuals, families, and businesses throughout New England with a strong emphasis on personal relationships, local decision making, and community impact. With a broad range of banking, wealth management, and investment solutions, Rockland Trust combines the resources of a growing financial institution with the personalized service of a community bank. Our long-standing philosophy—Where Each Relationship Matters®—guides how we work with our customers, colleagues, and communities every day. At Rockland Trust, our employees are at the heart of our success. We foster a collaborative, inclusive, and values driven culture that encourages professional growth, innovation, and work life balance. We are deeply committed to community involvement, financial education, and creating a workplace where individuals can build meaningful, long-term careers. Rockland Trust is seeking a Network Engineer to install, configure, and maintain the organization's LAN, WAN, and data communications infrastructure. The role includes analyzing switching and routing requirements, contributing to security specifications, and identifying solutions that optimize performance, reliability, and recovery procedures for critical enterprise network systems. This position ensures the highest level of service to internal customers. This role supports a 24/7 operational environment and requires participation in a rotational on‑call schedule. Responsibilities
- Configure and install network devices and services (routers, switches, firewalls, load balancers, VPN, QoS).
- Maintain and optimize network resources, including performing system upgrades and patching network appliances.
- Monitor performance to ensure system availability, reliability, and adherence to service standards.
- Work within established configuration and change‑management policies to ensure proper approval, communication, and execution of network changes.
- Collaborate with the Information Security team to implement security tools, policies, and procedures.
- Resolve escalated Helpdesk tickets related to network issues.
- Maintain accurate network diagrams and documentation.
- Follow all Rockland Trust security procedures.
- Identify opportunities for improvement and recommend enhancements.
- Consult and strategize with IT Management on long‑term IT initiatives and department goals.
- Work with outside vendors and consultants on business continuity planning and technology evaluations.
- Maintain thorough documentation and collaborate with IT staff to ensure high uptime and operational efficiency.
- Troubleshoot and resolve router, server, telephony, and LAN/WAN issues.
- Plan, implement, and document installations of networ.