Managed Services Engineer - Network

Job Listing ID:

4485308

Job Title:

Managed Services Engineer -

Network Application Deadline:

Open Until Filled

Job Location:

Salem

Date Posted:

05/02/2026

Hours Worked Per Week:

Not Provided Shift:

Not Provided Duration of Job:

Either Full or Part Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)

Job Summary:

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive - in our offices or yours. Job Summary We are seeking a highly skilled Network Engineer to join our Managed Service Provider (MSP) support team. The ideal candidate will possess deep technical expertise in designing, implementing, and managing complex network infrastructures with a particular focus on Palo Alto firewalls (including VM Series in Azure), Juniper Mist switches and wireless solutions, and Fortinet security appliances, hybrid connectivity (ExpressRoute/MegaPort), network security, and proactive infrastructure monitoring with LogicMonitor. Role Description Design, deploy, and maintain secure and resilient hybrid network solutions across on-premises and cloud environments, leveraging Palo Alto, Juniper Mist, and Fortinet technologies, including Azure-based infrastructure and ExpressRoute/MegaPort connectivity. Manage, configure, and troubleshoot Palo Alto firewalls (hardware and VM Series in Azure), Fortinet firewalls, and Juniper Mist switching and wireless technologies. Administer and optimize network security devices and policies across traditional and cloud network segments, ensuring compliance with security best practices. Monitor network performance and security events using LogicMonitor, proactively addressing alerts and supporting capacity planning. Oversee ExpressRoute/MegaPort connectivity, including configuration, monitoring, and troubleshooting of cloud interconnects. Perform advanced troubleshooting, root cause analysis, and resolution for complex network issues across LAN, WAN, Wi-Fi, and security platforms. Manage network infrastructure projects, including upgrades, migrations, and greenfield deployments, ensuring minimal client disruption. Configure, monitor, and optimize firewalls, VPNs, and security policies on Palo Alto and Fortinet platforms. Implement and support wireless solutions, particularly Juniper Mist and Meraki, including site surveys, RF planning, and performance tuning. Maintain network documentation, including topologies, configurations, and change logs. Collaborate with client IT teams, vendors, and internal stakeholders to deliver high-quality, client-focused solutions. Participate in the on-call rotation and provide escalation support for critical network incidents. Remain current on industry trends and best practices, recommending improvements as appropriate. Technical Focus - Network Enterprise networking design and support (routing, switching, wireless) Firewall configuration and troubleshooting (policy, NAT, IPS/IDS) Secure network segmentation and remote access solutions Network monitoring, diagnostics, and disciplined change control Automation and standardization of network changes where applicable